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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332375 Views
  • 889 replies
  • 104 likes
  • Account
  • 332375 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147247 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147247 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85649 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85649 Views
  • 68 replies
  • 9 likes

Cancelled account

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact number? I've also read that people do not receive respo...

  • Newbie
  • I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact numb...
  • AshleyJoy
  • Casual Listener
  • 142 Views
  • 2 replies
  • 0 likes
  • 142 Views
  • 2 replies
  • 0 likes

im using the free version, but exactly is my limit?...also been a member for a good few years...

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate? arrrgghhhh!!!!!

  • Newbie
  • can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate?   arrrgghhhh!!!!!
  • Rocio
  • Spotify Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

only pay for 1 month via paypal?

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

  • Newbie
  • is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible
  • meahtenoha
  • Spotify
  • 2310 Views
  • 1 replies
  • 0 likes
  • 2310 Views
  • 1 replies
  • 0 likes

reset devices please

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's already 8:45PM here, would like to sync before bed. rega...

  • Visitor
  • Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's alrea...
  • meahtenoha
  • Spotify
  • 250 Views
  • 4 replies
  • 0 likes
  • 250 Views
  • 4 replies
  • 0 likes

Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

  • Newbie
  • Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, ...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

  • Visitor
  • I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

  • Newbie
  • Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried t...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

  • Newbie
  • I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting t...
  • Liam
  • Community Legend
  • 146 Views
  • 2 replies
  • 0 likes
  • 146 Views
  • 2 replies
  • 0 likes

Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...

  • Newbie
  • My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a...
  • 815 Views
  • 0 replies
  • 1 likes
  • 815 Views
  • 0 replies
  • 1 likes

Premium problems

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the trial has ran out and now it only says I am on the ...

  • Casual Listener
  • I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the ...
  • Georgemontagu
  • Casual Listener
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

Discounted rates of any sorts?

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it. I'll happily pay for the service to stream music to my phone (which I might add is the ...

  • Newbie
  • So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it.   I'll happily pay for the ...
  • user-removed
  • Not applicable
  • 425 Views
  • 1 replies
  • 2 likes
  • 425 Views
  • 1 replies
  • 2 likes

Still saying I have a trial even though I have Premium

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

  • Casual Listener
  • I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?
  • Sam
  • Spotify
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

account disabled

Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. I would love to re-sign up for spotify premium. I just can...

  • Casual Listener
  • Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. &nb...
  • taywilliams
  • Casual Listener
  • 1009 Views
  • 2 replies
  • 0 likes
  • 1009 Views
  • 2 replies
  • 0 likes

HELP ME PLEASE :(

Some one else is listening my spotify because I forgot my spotify online in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool

  • Newbie
  • Some one else is listening my spotify because I forgot my spotify online  in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool 😞
  • Sam
  • Spotify
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

Upgrade to premium hasn't registered

Hi there, I recently upgraded my account from Free user to Premium. When I purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrator. I set a new user and tried again but now can't get back to the do...

  • Newbie
  • Hi there,   I recently upgraded my account from Free user to Premium. When I  purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrato...
  • Richard
  • Community Legend
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

Solved!! CHARGED TWO TIMES FOR CANCELLING MY SUBSCRIPTION!!

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS. WHY IS THERE NO HELP LINE TELEPHONE NUMBER?! How can you people run a business like this? I'm taking my business elsewhere I want my money BACK. I want a REF...

  • Casual Listener
  • SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS.   WHY IS THERE NO HELP LINE TELEPHONE NUMBER?!   How can you people run a business like ...
  • Richard
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Have been charged for one months Umlimited Subscription and it wont let me donwload anything!1

Hi I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Surely as I have been charged, I shoud still be able to use the 'umlim...

  • Casual Listener
  • Hi   I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Sur...
  • Sam
  • Spotify
  • 196 Views
  • 6 replies
  • 0 likes
  • 196 Views
  • 6 replies
  • 0 likes

Privacy worries and facebook linking

Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recently launched in Finland. I will consider returning i...

  • Casual Listener
  • Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recent...
  • Stupify
  • Community Legend
  • 186 Views
  • 1 replies
  • 1 likes
  • 186 Views
  • 1 replies
  • 1 likes

Double charged, inactive account.

Hi I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one of the subscriptions (according to them it looked like i had 2 ac...

  • Newbie
  • Hi   I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one o...
  • meahtenoha
  • Spotify
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Over capacity on number of devices

I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even search for music. If I can't use it on this phone I ...

  • Newbie
  • I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even s...
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes