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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9850 Views
  • 3 replies
  • 9 likes
  • Security
  • 9850 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492476 Views
  • 981 replies
  • 111 likes
  • Account
  • 492476 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213566 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213566 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122495 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122495 Views
  • 72 replies
  • 12 likes

Error with my account

Hi I have a problem with my premium account it saids that I can't stream because its only for premium users and I am a premium user

  • Casual Listener
  • Hi I have a problem with my premium account it saids that I can't stream because its only for premium users and I am a premium user 
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Trying to find other spotify users

I've got spotify premium and its been working fine, but when I try searching for friends that use it says 'no search' and it doesn't even look like its loading or anything it just goes off the keypad. I've tried getting rid of the app and restarting ...

  • Casual Listener
  • I've got spotify premium and its been working fine, but when I try searching for friends that use it says 'no search' and it doesn't even look like its loading or anything it just goes off the keypad...
  • Jiggens
  • Casual Listener
  • 941 Views
  • 5 replies
  • 0 likes
  • 941 Views
  • 5 replies
  • 0 likes

Login in failed from USA

" Your country does not match the one set in your profile. " WRONG !! My profile country is USA and I am logging in from the USA. In fact, my ip address is 108.61.55.75. Can someone please help. Thanks Gordon H

  • Newbie
  • " Your country does not match the one set in your profile. "  WRONG !! My profile country is USA and I am logging in from the USA. In fact, my ip address is  108.61.55.75.   Can so...
  • 579 Views
  • 0 replies
  • 0 likes
  • 579 Views
  • 0 replies
  • 0 likes

cant login to premium account.

And i cant reset my password, idont get any mail... ??? and the mail is the right one.

  • Casual Listener
  • And i cant reset my password, idont get any mail... ??? and the mail is the right one.    
  • Peter__
  • Community Legend
  • 346 Views
  • 8 replies
  • 0 likes
  • 346 Views
  • 8 replies
  • 0 likes

Changing renewal date of Spotify Premium

HI all, I have been a Spotify Premium member for years now.I am trying to get all my bills in line and coming out on the same date.Upon trying to change my payment dates, I found Spotifys "answer"... http://www.spotify.com/uk/help/faq/account/how-do-...

  • Newbie
  • HI all,   I have been a Spotify Premium member for years now. I am trying to get all my bills in line and coming out on the same date. Upon trying to change my payment dates, I found Spo...
  • Peter__
  • Community Legend
  • 950 Views
  • 1 replies
  • 7 likes
  • 950 Views
  • 1 replies
  • 7 likes

new registration but only one day "premium"?

the faq says the that a new user gets 6 months free premium, but mine is ending tomorrow and i registered today...

  • Newbie
  • the faq says the that a new user gets 6 months free premium, but mine is ending tomorrow and i registered today...
  • David
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Nus discount

Hey I just bought a month of premium on my iPod, but I didn't get the option to put in an nus discount code, meaning I would've got it half price. Can I cancel the payment or add the discount or something?

  • Newbie
  • Hey I just bought a month of premium on my iPod, but I didn't get the option to put in an nus discount code, meaning I would've got it half price. Can I cancel the payment or add the discount or so...
  • Peter__
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

I want to delete facebook...

...but now I need it to keep spotify. Unless there is another solution I'm going to delete my premium spotify account.

  • Newbie
  • ...but now I need it to keep spotify.  Unless there is another solution I'm going to delete my premium spotify account. 
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

cant login to premium account. PLEASE HELP!!

I have several email addresses for personal and business use, and I can't remember which one is linked to my spotify premium account. If I provide my billing information, can you provide the username and password for my premium account? I tried sendi...

  • Regular
  • I have several email addresses for personal and business use, and I can't remember which one is linked to my spotify premium account. If I provide my billing information, can you provide the usernam...
  • David
  • Spotify Legend
  • 399 Views
  • 7 replies
  • 0 likes
  • 399 Views
  • 7 replies
  • 0 likes

Unlimited to premium

I still had 15 days of Unlimited left, but bought a Gift-card to upgrade to Premium. It wouldn't let me upgrade to Premium, because it was a Gift-card and I still had 15 days left for Unlimited. Now I accidentally bought again two months of Unlimited...

  • Casual Listener
  • I still had 15 days of Unlimited left, but bought a Gift-card to upgrade to Premium. It wouldn't let me upgrade to Premium, because it was a Gift-card and I still had 15 days left for Unlimited. ...
  • David
  • Spotify Legend
  • 494 Views
  • 4 replies
  • 0 likes
  • 494 Views
  • 4 replies
  • 0 likes

Why is Spotify not showing on my Facebook ticker/live feed anymore?

I used to see all of my friend's currently listening to show up on my Home page for facebook on the side bar/live feed/ticker and now, only if I am already on my home page, will it show the last listened to song from my friends, but if I refresh my p...

  • Newbie
  • I used to see all of my friend's currently listening to show up on my Home page for facebook on the side bar/live feed/ticker and now, only if I am already on my home page, will it show the last list...
  • 702 Views
  • 0 replies
  • 0 likes
  • 702 Views
  • 0 replies
  • 0 likes

Cannot access my premium account

I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I believe I upgraded to the premium service from my c...

  • Casual Listener
  • I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I ...
  • logan420
  • Regular
  • 1122 Views
  • 19 replies
  • 0 likes
  • 1122 Views
  • 19 replies
  • 0 likes

I accidentally closed the ecard window before I printed it.

I accidentally closed the e-card window before I printed it and I would like to print it out. Can it be e-mailed to me? When I closed the window I also lost the ability to send the e-card as an e-mail option. I do have the e-mail that was sent to me ...

  • Newbie
  • I accidentally closed the e-card window before I printed it and I would like to print it out. Can it be e-mailed to me? When I closed the window I also lost the ability to send the e-card as an e-mai...
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Two accounts registered to the same e-mail

I think this shouldn't be possible, but I think there are two spotify accounts linked to my e-mail. When I created my account I had some errors, and when for example I want to change my account settings, the site says that a different account is alre...

  • Visitor
  • I think this shouldn't be possible, but I think  there are two spotify accounts linked to my e-mail. When I created my account I had some errors, and when for example I want to change my accou...
  • Sam
  • Spotify
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

Can I change from unlimited to premium paid with gift card?

Hi! I just bought unlimited with a grift card. So something went wrong because I want premium instead. So.. my question is.. can I change från unlimited to premium when I paid for it with a gift card? I tried to change from unlimited to premium but t...

  • Newbie
  • Hi!   I just bought unlimited with a grift card. So something went wrong because I want premium instead.  So.. my question is.. can I change från unlimited to premium when I paid for ...
  • 421 Views
  • 0 replies
  • 0 likes
  • 421 Views
  • 0 replies
  • 0 likes

Can't get past the payment Screen for premium!

I'm trying to upgrade to premium but once I reach the select payment page, no matter if choose paypal or my visa it stops or freezes from loading the next page to enter my payment details. Is this happening to many or is there a particular reason? I ...

  • Casual Listener
  • I'm trying to upgrade to premium but once I reach the select payment page, no matter if choose paypal or my visa it stops or freezes from loading the next page to enter my payment details. Is this ha...
  • Geddish
  • Casual Listener
  • 604 Views
  • 4 replies
  • 1 likes
  • 604 Views
  • 4 replies
  • 1 likes

Danish band IdaAida - uploaded album 100%

Hi Spotify There seems to have occured an error when uploading the above mentioned album. The track listing for the first 3 songs seems to be incorrect. The Spotify listing shows the following tracklist 1: 100% 2: Ryk lidt tættere på (intro) 3: En kl...

  • Newbie
  • Hi Spotify   There seems to have occured an error when uploading the above mentioned album.   The track listing for the first 3 songs seems to be incorrect.   The Spotify l...
  • Peter__
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Free subscription stopped

Hi, I use the free version, but it was suddenly stopped after about 1 hrs use! It has worked well previously. /D

  • Casual Listener
  • Hi, I use the free version, but it was suddenly stopped after about 1 hrs use! It has worked well previously.     /D
  • Peter__
  • Community Legend
  • 1127 Views
  • 3 replies
  • 0 likes
  • 1127 Views
  • 3 replies
  • 0 likes

Get Playlist button

What does the Get Playlist button do? I rather casually clicked it and now I'm worried I might have inadvertently purchased 94 tracks! Nothing has appeared yet in my Downloads or in the Music folder on my PC. Surely you can't inadvertently buy stuff ...

  • Newbie
  • What does the Get Playlist button do? I rather casually clicked it and now I'm worried I might have inadvertently purchased 94 tracks!   Nothing has appeared yet in my Downloads or in the Mu...
  • Peter__
  • Community Legend
  • 583 Views
  • 2 replies
  • 0 likes
  • 583 Views
  • 2 replies
  • 0 likes

Help?

I need some help with my account, I don't understand why there isn't a phone number I could call so I could solve my problem in a fast and effective way

  • Casual Listener
  • I need some help with my account, I don't understand why there isn't a phone number I could call so I could solve my problem in a fast and effective way
  • Peter__
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes