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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267829 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267829 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13119 Views
  • 6 replies
  • 11 likes
  • Security
  • 13119 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530579 Views
  • 989 replies
  • 113 likes
  • Account
  • 530579 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128326 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128326 Views
  • 74 replies
  • 12 likes

Major Account Issue

OK, SO I upgraded my account and noticed that Spotify was suddenly deleted from Facebook. I attempted to readd from you and it redleted itself. No I can not login to my account except the community forums. Either via the PC or via the Android. When I...

  • Casual Listener
  • OK, SO I upgraded my account and noticed that Spotify was suddenly deleted from Facebook. I attempted to readd from you and it redleted itself. No I can not login to my account except the community f...
  • David
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

how to offer a subscription spotify?

Nice new website!...but unfortunatly I can't find the possibility to offer a premium subscription to a friend. I could with the old version of the webiste..Is it always possible even if I have a free subscription or not? Thanks

  • Newbie
  • Nice new website!...but unfortunatly I can't find the possibility to offer a premium subscription to a friend. I could with the old version of the webiste..Is it always possible even if I have a free...
  • David
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Deleted my fave playlist :(

Hello spotify helpful peopleI deleted a playlist called ':)3' an im gutted. Please is there any way you can help me get it back cuz i cant remember every track in it Cheers

  • Newbie
  • Hello spotify helpful people I deleted a playlist called ':)3' an im gutted. Please is there any way you can help me get it back cuz i cant remember every track in it 😕 Cheers
  • David
  • Spotify Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Broken Tracks - How Do I Report Them?

I would like to know how to report a broken track. I was listening to a Zemlinsky string quartet, and the track for the last movement is truncated so the end is missing. It cuts off mid-music. It's this track: LaSalle Quartet – Zemlinsky: String Quar...

  • Newbie
  • I would like to know how to report a broken track.    I was listening to a Zemlinsky string quartet, and the track for the last movement is truncated so the end is missing. It cuts off ...
  • SteveBrammer
  • Community Legend
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

problems purchasing tracks

i have purchased the premium package but when i try to 'get' a track, it says i need credits to do so. and then brings me to a page to buy credits. why is this doing this?

  • Newbie
  • i have purchased the premium package but when i try to 'get' a track, it says i need credits to do so. and then brings me to a page to buy credits. why is this doing this?
  • Peter__
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! My playlist reach 2000 followers and then just show "8"

Hi! My playlist about TV program Gandia Shore (Gandia Shore) got some successful and it had 2000 followers but then just while passing the 2000 followers marks it restarts to count again from 0... It's normal? Thanks!

  • Regular
  • Hi!   My playlist about TV program Gandia Shore (Gandia Shore) got some successful and it had 2000 followers but then just while passing the 2000 followers marks it restarts to count again f...
  • alexjutge
  • Regular
  • 1177 Views
  • 12 replies
  • 0 likes
  • 1177 Views
  • 12 replies
  • 0 likes

How do I turn off outbound notifications?

My friends keep telling me that they're receiving emails every time I update a playlist. I don't want all of my friends getting updates that I've added Celine Dion or Village People to my playlist. How do I update my account so that my updates aren't...

  • Casual Listener
  • My friends keep telling me that they're receiving emails every time I update a playlist.  I don't want all of my friends getting updates that I've added Celine Dion or Village People to my playl...
  • meahtenoha
  • Spotify
  • 2182 Views
  • 11 replies
  • 2 likes
  • 2182 Views
  • 11 replies
  • 2 likes

Payment Failure

Hi: My name is Laura Rhodes a Premium Customer of Spotify , email: laura*****@yahoo.com. I recently received a message that you could not withdraw payment for my subscription from my account. Let me explain why: I bank account was recently compromise...

  • Casual Listener
  • Hi:   My name is Laura Rhodes a Premium Customer of Spotify , email:  laura*****@yahoo.com. I recently received a message that you could not withdraw payment for my subscription from ...
  • meahtenoha
  • Spotify
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Got Giftcard for Premium Account but Already Have Premium

Howdy, My sister bought me a premium 3 month trial to spotify but i already have a premium account. can i apply the gift card as a 3 month credit to my bill? thanks charity

  • Newbie
  • Howdy,   My sister bought me a premium 3 month trial to spotify but i already have a premium account. can i apply the gift card as a 3 month credit to my bill?   thanks charity
  • Peter__
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

To the developers of Spotify

I will NEVER, use any debit card information or am willing to pay ANY amount of money to use your software. If you will not allow me to use your software because I changed countries, guess what..I will not use your software. I will not spend the slig...

  • Visitor
  • I will NEVER, use any debit card information or am willing to pay ANY amount of money to use your software. If you will not allow me to use your software because I changed countries, guess what..I ...
  • Sam
  • Spotify
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

numbers

on the right side where it show what your friends listen to it just shows numbers. what do i do?

  • Newbie
  • on the right side where it show what your friends listen to it just shows numbers. what do i do?  
  • Sam
  • Spotify
  • 1773 Views
  • 1 replies
  • 0 likes
  • 1773 Views
  • 1 replies
  • 0 likes

NEED SPOTIFY MOD TO PLEASE HELP: I need the payment for my subscription cancelled ASAP

Hi, I subscribed to the 30-day free trial on 11-12-2012 and tried cancelling it today but see that I have a pending payment of $9.99 on my bank account. I REALLY need this payment to be cancelled as well as my subscription. I went and cancelled the s...

  • Newbie
  • Hi,   I subscribed to the 30-day free trial on 11-12-2012 and tried cancelling it today but see that I have a pending payment of $9.99 on my bank account. I REALLY need this payment to be ca...
  • Sam
  • Spotify
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Deleted playlists

Hi, could someone please restore the playlists I've just deleted by accident? I was having trouble syncing local files to my iphone so decided to get rid of the itunes playlists but I deleted the spotify ones too. There was a folder called iphoneoffl...

  • Casual Listener
  • Hi, could someone please restore the playlists I've just deleted by accident? I was having trouble syncing local files to my iphone so decided to get rid of the itunes playlists but I deleted the spo...
  • tomgusjohn
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Solved!! IMPORTANT! Just purchased premium

I have just purchased premium with the intention of using my NUS card to reduce the price, however i presumed that a screen would appear and ask for a code of some sort. This did not happen and it has taken the full £9.99 from my bank account, how ca...

  • Casual Listener
  • I have just purchased premium with the intention of using my NUS card to reduce the price, however i presumed that a screen would appear and ask for a code of some sort. This did not happen and it ha...
  • JamieHodges
  • Casual Listener
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Problemas con el servicio

Hola, tengo contratado un servicio Unlimited desde hace varios años y desde hará un par de semanas, a ratos, la conexión me va muuuy lenta, intento acceder a un album o a un artista o a una aplicación y le cuesta muchísimo, cada canción se queda para...

  • Newbie
  • Hola, tengo contratado un servicio Unlimited desde hace varios años y desde hará un par de semanas, a ratos, la conexión me va muuuy lenta, intento acceder a un album o a un artista o a una aplicació...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Facebook account keeps getting reactivated on mobile

Hi there, My Facebook is currently inactive, and every time I choose to log into the Spotify mobile app through my Spotify log-in information it reactivates my Facebook somehow. Anyone know how I can stop this? I never once had the two linked togethe...

  • Newbie
  • Hi there,   My Facebook is currently inactive, and every time I choose to log into the Spotify mobile app through my Spotify log-in information it reactivates my Facebook somehow.  Anyo...
  • Stupify
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Skipping Tracks (New York - Addis - LondonThe Story of Ethio Jazz 1965-1975)

Please fix. The last couple of songs on the album skip horribly. New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke

  • Casual Listener
  • Please fix. The last couple of songs on the album skip horribly.   New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke
  • jduhls
  • Casual Listener
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Terms and Conditions when buying songs

What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym?

  • Newbie
  • What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym? 
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

E-card code does not work

My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it. I checked if maybe my father used it by accident. But he barely knows the programm and he has no account, so that i...

  • Newbie
  • My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it.   I checked if maybe my father used it by accident. B...
  • Peter__
  • Community Legend
  • 1986 Views
  • 1 replies
  • 0 likes
  • 1986 Views
  • 1 replies
  • 0 likes

how do i remove a subscriber

A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?

  • Newbie
  • A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?
  • Peter__
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes