Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Saturday night (Feb 11th), my Spotify account was wiped clean of all of its contents, stared, folders and etc. I even had to re-sync it to my facebook. This has been extremely frustrating. Can someone help me and tell me why this has happeend? My Acc...
Hello, I've always logged into my Spotify with Facebook. I deactivated my Facebook without thinking it would affect my Spotify account. I tried to start up Spotify again and it reactivated my Facebook account. However, now my Premium Spotify account ...
my free trial is supposed to end in Feb.14. Spotify charged my money when it was Feb.13 and my receipt indicated the payment time is Feb.14. I try to call them however I can't even find a number online.
Hi, i think you guys on the Spotify Support Team would be quit familiar with this issue that i have got like TONS of other customers of yours. I've had premium for months without any complications. On January 21th or something i lost both my premium ...
i was charged by spotify which i shouldnt have when it was supposed to be free. i signed up for the trail not to be premium and now since that $9.99 charge went through i got an overdraft charge due to my bank account being over drawn.not only was i ...
Being unaware of this forum, I first posted the following to Getsatisfaction: https://getsatisfaction.com/spotify/topics/ssh_break_in_attempts_from_within_spotify_stockholm_office_network I could not find any kind of proper contact on your website to...
So more and more recently I've notived new songs I've added or had for years for that matter gets greyed out/removed (licensing trouble no doubt) while only a minor annoyance at first it's starting to become a major problem for me. The worst thing is...
I'm trying to cancel my premium account but it will not accept my password I'm using my facebook email and password for my spotfy account need help want to remove premium account
Help! when I tried to log in today i had lost all my playlists AND my PREMIUM ACCOUNT. What happened?
Hello,Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or after nothing, some of my playlists get desynchronized, par...
Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.
How can I get private session to turn on automatically? If it's possible at all...
So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Help anyone?
Over the weekend I had to do a update on the spotify app on my Iphone, Once the app updated my play are gone !!!!! How do I get them back ?
I have seen that many people are having this problem recently. I have a spotify premium account. I log in with (lets just say for security purposes) x@mail.com normally. Somehow, my account has been split into 2 separate accounts: x@mail.com and just...
Hi There,I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinking maybe my billing details were wrong? When I re-upgraded all my...
Here's what's happening:1) In spotify, I go to Help > My Account.2) A browser (Chrome) opens and takes me to this website, logged in and everything.3) I click 'Manage subscriptions and payment'4) I click 'View your options'5) I click 'Click here to c...
Hi there. Just been trying to use the 30 days of Premium Trial, but I cant enter my VISA info. Tried 2 different cards now, in various browsers, but gets the same msg every time: Declined, please check or change payment details. Have tried to apply t...
So I had been trying to cancel my premium account (as a facebook user) and it took me literally three days to get it to work. Anybody else have this problem? I'm mainly posting this in hopes that Spotify will fix the problem of the password verifcati...
I don't know why Spotify has signed me up as living in the US, problem is even by editing payment methods (as they suggest) I am unable to change my location, and now Spotify won't play nomore because it sees me as "abroad".Trying contacting support,...