Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80631 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654671 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735291 Views
18 replies
29 likes
I just bought Spotify Premium but every time I try to play something on my Android phone, it tells me I need premium. What a joke.
I just bought Spotify Premium but every time I try to play something on my Android phone, it tells me I need premium. What a joke.
Newbie
1235 Views
11 replies
1 likes
Cant change mailadress, please help.
Cant change mailadress, please help.
Newbie
37459 Views
60 replies
0 likes
Any ideas?
Any ideas?
Spotify
187 Views
1 replies
0 likes
Posting here because my request (Case #00230518) sent nearly a month ago was not actioned on. I want it changed to NZ as this is now my permanent residence. I don't have a credit card, so cannot do it that way.
Posting here because my request (Case #00230518) sent nearly a month ago was not actioned on. I want it changed to NZ as this is now my permanent residence. I don't have a credit card...
Spotify
246 Views
1 replies
0 likes
Hey, I did the horrible and unfixable act of playing a radio station in Spotify. Apparently if you do that then random songs will forever spawn in your queue and you cannot stop them from appearing. I usually prefer full-album listens and that's sole...
Hey, I did the horrible and unfixable act of playing a radio station in Spotify. Apparently if you do that then random songs will forever spawn in your queue and you cannot stop them from appearing. ...
200 Views
0 replies
0 likes
I was logged in the other day fine by accident logged out I am logged in by Facebook I have changed my password numerous times I still get the error 101 message and I have changed my firewall blocks as well still nothing
I was logged in the other day fine by accident logged out I am logged in by Facebook I have changed my password numerous times I still get the error 101 message and I have changed my fire...
133 Views
0 replies
0 likes
I'll try writing here again. I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card number and tried to pay fo...
I'll try writing here again. I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I h...
133 Views
0 replies
0 likes
I cant get on to it, i tried the trial it didnt work so i thought if i paid for it it would work, i get an error 101. my firewall is turned off, what am i doing wrong?
I cant get on to it, i tried the trial it didnt work so i thought if i paid for it it would work, i get an error 101. my firewall is turned off, what am i doing wrong?
Not applicable
304 Views
3 replies
0 likes
SIMPLES i dont use social media justpurely use Spotify thru PC ... can i change my account USER NAME ??
SIMPLES i dont use social media justpurely use Spotify thru PC ... can i change my account USER NAME ??
Not applicable
628 Views
1 replies
0 likes
Hi, pretty angry with this now.. Just had my free trial and it apparently ended without any notice, and apparently there has been a payment from my paypal to spotify. I NEVER said I wanted to pay for this, and got no notifications... I really want my...
Hi, pretty angry with this now.. Just had my free trial and it apparently ended without any notice, and apparently there has been a payment from my paypal to spotify. I NEVER said I wanted to pay for...
254 Views
0 replies
0 likes
I received an e-mail from xxx saying I have won a WD TV Live Player and 3 months of Spotify premium. I remember entering a sweepstakes on Facebook where you had to state your reasons for liking the device but I'm still not sure about this e-mail. Don...
I received an e-mail from xxx saying I have won a WD TV Live Player and 3 months of Spotify premium. I remember entering a sweepstakes on Facebook where you had to state your reasons for liking...
Community Legend
405 Views
3 replies
0 likes
I just left Sweden for France (and I'll be here for 5 months), and my Spotify Premium account just stopped working because apparently I need to update my information or something. I'm not exactly sure what I need to do since this entire site is in Fr...
I just left Sweden for France (and I'll be here for 5 months), and my Spotify Premium account just stopped working because apparently I need to update my information or something. I'm not exactly sur...
Spotify
1512 Views
1 replies
0 likes
We've just moved to Brunei from the UK and our 'unlimited' account wont work. It says not available in this country. Is there any way round this as missing music on demand! Thanks
We've just moved to Brunei from the UK and our 'unlimited' account wont work. It says not available in this country. Is there any way round this as missing music on demand! Thanks
Spotify Star
7179 Views
3 replies
0 likes
I just discovered that when I delete a playlist from my left column it is only deleted to me. That is, the list is still available to anyone who has subscribed or has kept the playlist url. The delete functionality is either conscoiusly misleading or...
I just discovered that when I delete a playlist from my left column it is only deleted to me. That is, the list is still available to anyone who has subscribed or has kept the playlist url. ...
Newbie
601 Views
3 replies
0 likes
I need to know how to cancel downloads. I have by mistake been ordering 200 downloads and don´t want them. I´m not a superuser of Spotify and was just trying to find a playlist. Please help me! That`s a lot of money that I don´t want to spend this wa...
I need to know how to cancel downloads. I have by mistake been ordering 200 downloads and don´t want them. I´m not a superuser of Spotify and was just trying to find a playlist. Please help me! ...
Newbie
39798 Views
2 replies
6 likes
Hi, Can´t change my password, it´s saying that there is another one with the same e-mailadress. Please help, must change my password. Regars Snödriva
Hi, Can´t change my password, it´s saying that there is another one with the same e-mailadress. Please help, must change my password. Regars Snödriva
Spotify Legend
240 Views
1 replies
0 likes
Hi, Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have been living in China for 1 month and a half, is it because of that? I pai...
Hi, Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have be...
209 Views
0 replies
0 likes
Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid. I don't want to have to unsubscribe and subscribe again Help ...
Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid. ...
478 Views
0 replies
0 likes
I get a Bill with the Bank contact and then i have to refer the 10€ to spotify or how does it Works ? Sorry for the Bad english Spoiler (Highlight to read)
I get a Bill with the Bank contact and then i have to refer the 10€ to spotify or how does it Works ? Sorry for the Bad english 😕
148 Views
0 replies
0 likes
Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing the albums. I clicked on the edit/remove button and removed it hopi...
Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing...
Casual Listener
509 Views
1 replies
0 likes
