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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9047 Views
  • 1 replies
  • 9 likes
  • Security
  • 9047 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482254 Views
  • 979 replies
  • 111 likes
  • Account
  • 482254 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210929 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210929 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120941 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120941 Views
  • 72 replies
  • 12 likes

Unable to Update Facebook Social Settings

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individual story about an individual playlist. I tried to revo...

  • Regular
  • Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individua...
  • MultipleGnat
  • Roadie
  • 931 Views
  • 9 replies
  • 0 likes
  • 931 Views
  • 9 replies
  • 0 likes

billed twice in month and had cancelled my account

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and noticed that not only had I been charged twice in o...

  • Casual Listener
  • Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and ...
  • MultipleGnat
  • Roadie
  • 795 Views
  • 9 replies
  • 0 likes
  • 795 Views
  • 9 replies
  • 0 likes

Spotify won't play CD imported tracks anymore after System Recovery?

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on iTunes though. Is there any way to solve this probl...

  • Casual Listener
  • I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on ...
  • MultipleGnat
  • Roadie
  • 978 Views
  • 2 replies
  • 0 likes
  • 978 Views
  • 2 replies
  • 0 likes

NUS plan and premium code redemption

Does adding a premium code to one's NUS enabled account (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted? Does this make any sense?

  • Casual Listener
  • Does adding a premium code  to one's NUS enabled account  (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted?  D...
  • user-removed
  • Not applicable
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Help!!!

help, my spotify doesn´t works! can´t hear music! i have spotify free!!

  • Newbie
  • help, my spotify doesn´t works! can´t hear music! i have spotify free!!
  • Richard
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Country Change

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

  • Newbie
  • Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?
  • Richard
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

My spotify isn't always up to date

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days I have the "old" spotify without the Radio thing I said before! How can I fix this so it's allways the ...

  • Casual Listener
  • Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days  I have the "old" spotify without the Radio thi...
  • HIF15
  • Casual Listener
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

I cant listen to any music

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the tracks listed. Any thoughts?

  • Casual Listener
  • I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the t...
  • licenced
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

I don't subscribe to this playlist.

Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why? I've also asked about related "problems" in this thread --> http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Old-accou...

  • Casual Listener
  • Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why?  I've also asked about related "problems" in this thread --> http://...
  • NotsriThinker
  • Casual Listener
  • 328 Views
  • 4 replies
  • 0 likes
  • 328 Views
  • 4 replies
  • 0 likes

Delete account

How do I delete my spotify account?

  • Casual Listener
  • How do I delete my spotify account?
  • meahtenoha
  • Spotify
  • 695 Views
  • 3 replies
  • 0 likes
  • 695 Views
  • 3 replies
  • 0 likes

Default Message

Hey guys! When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101" Although I have Premium, and I've put all my playlists as avaliable offline, and i have full internet...

  • Newbie
  • Hey guys!    When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101"   Although I have Premium, a...
  • MultipleGnat
  • Roadie
  • 711 Views
  • 3 replies
  • 0 likes
  • 711 Views
  • 3 replies
  • 0 likes

Half of my playlists are gone

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

  • Newbie
  • About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?
  • MultipleGnat
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

I DON'T WANT TO BE CONNECTED TO FACEBOOK

Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid of this??

  • Newbie
  • Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid o...
  • MultipleGnat
  • Roadie
  • 7582 Views
  • 11 replies
  • 1 likes
  • 7582 Views
  • 11 replies
  • 1 likes

Solved!! Premium account has been hacked

I have had no access to my account for two months and £119 fraudulently taken from my credit card. Despite numerous e-mails to spotify support and writing a letter to the managing director last week nobody from Spotify has contacted me since 20th Feb...

  • Regular
  • I have had no access to my account for two months and £119 fraudulently taken from my credit card.    Despite numerous e-mails to spotify support and writing a letter to the man...
  • englishoaks
  • Newbie
  • 1594 Views
  • 14 replies
  • 0 likes
  • 1594 Views
  • 14 replies
  • 0 likes

Solved!! Premium account expires on 30/07, windows application says that I don't have any subscription...

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to PayPal and hope that you will help me resolve the ...

  • Newbie
  • I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to...
  • Richard
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

I cannot reset my password...it is connetced to Facebook.

Hi, I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share the same password for Facebook? I hope this can be done.... Bes...

  • Newbie
  • Hi,   I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share...
  • Sam
  • Spotify
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Ways to Gift Spotify in USA

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card)Will foreign e-cards work here?

  • Visitor
  • Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card) Will foreign e-cards work here?  
  • Richard
  • Community Legend
  • 835 Views
  • 2 replies
  • 0 likes
  • 835 Views
  • 2 replies
  • 0 likes

Subscribed but won't let me play music.

My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him play any music or download anything. Iv checked his a...

  • Regular
  • My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him pl...
  • Neen
  • Casual Listener
  • 684 Views
  • 7 replies
  • 0 likes
  • 684 Views
  • 7 replies
  • 0 likes

Can't connect to Spotify Social

As the subject says, I can't just connect to social...It's been like that for a while, several weeks acually.It's always loading, but I can be logged in for hours and it's still just loading.I tried to disconnect and reconnect, but it didn't work.Wha...

  • Newbie
  • As the subject says, I can't just connect to social... It's been like that for a while, several weeks acually. It's always loading, but I can be logged in for hours and it's still just loading. I ...
  • christina
  • Newbie
  • 661 Views
  • 5 replies
  • 1 likes
  • 661 Views
  • 5 replies
  • 1 likes

Chaging Facebook accounts with Spotify Premium

I'd like help transferring my Spotify Premuim account to a new facebook account. Thank you!

  • Visitor
  • I'd like help transferring my Spotify Premuim account to a new facebook account.   Thank you!
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes