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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9863 Views
  • 3 replies
  • 9 likes
  • Security
  • 9863 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492740 Views
  • 981 replies
  • 111 likes
  • Account
  • 492740 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213665 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213665 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122527 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122527 Views
  • 72 replies
  • 12 likes

Payment Failing

I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined"i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going on holiday tomorrow, and i really need my music

  • Newbie
  • I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined" i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going ...
  • Sam
  • Spotify
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

using spotify free suddely

hello,i bought two codes recently, to get spotify unlimited. i had it, and listened to it a lot. but now, suddenly, im getting the message that im using spotify free again. can anyone help me to get it back to unlimited without buying another code?

  • Casual Listener
  • hello, i bought two codes recently, to get spotify unlimited. i had it, and listened to it a lot. but now, suddenly, im getting the message that im using spotify free again. can anyone help me to ge...
  • Sam
  • Spotify
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Premium Account Hacked

My Premium account seems to have been hacked. My email address was changed, playlists were all deleted and cannot change account info without password which has been changed. can access my account via facebook login but cannot use contact form as the...

  • Newbie
  • My Premium account seems to have been hacked. My email address was changed, playlists were all deleted and cannot change account info without password which has been changed. can access my account vi...
  • Sam
  • Spotify
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Random playlists and songs in library

I just joined sportify and RANDOM songs I don't have anywhere on my computer are there, and I am being subscribed to things I have no interest in. WHY IS THIS??

  • Visitor
  • I just joined sportify and RANDOM songs I don't have anywhere on my computer are there, and I am being subscribed to things I have no interest in. WHY IS THIS?? 
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Trying to upgrade to premium and payment system is down.

I'm attempting to upgrade my account to premium but when I go to enter my payment details the page never loads. It looks like something is wrong with your payment system. When can I get premium?

  • Newbie
  • I'm attempting to upgrade my account to premium but when I go to enter my payment details the page never loads. It looks like something is wrong with your payment system. When can I get premium?
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

about language

how i possible to get spotify in swedish language and in the community,spotify is an swedish project i know,help please!!!my english is not good enought yet..

  • Newbie
  • how i possible to get  spotify in swedish language and in the community,spotify  is    an swedish project i know,help please!!!my english is not  good  enought yet....
  • licenced
  • Community Legend
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

bought the wrong product.

hello, i recently bought a spotify code. i redeemed it. now there is a problem: i excedently purchased the wrong thing. i bought spotify unlimited, while i was suppose to buy spotify premium. i tried to change this immediatly, but i dont have a credi...

  • Casual Listener
  • hello,  i recently bought a spotify code. i redeemed it. now there is a problem: i excedently purchased the wrong thing. i bought spotify unlimited, while i was suppose to buy spotify premium...
  • David
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Unable to Update Facebook Social Settings

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individual story about an individual playlist. I tried to revo...

  • Regular
  • Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individua...
  • MultipleGnat
  • Roadie
  • 942 Views
  • 9 replies
  • 0 likes
  • 942 Views
  • 9 replies
  • 0 likes

billed twice in month and had cancelled my account

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and noticed that not only had I been charged twice in o...

  • Casual Listener
  • Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and ...
  • MultipleGnat
  • Roadie
  • 798 Views
  • 9 replies
  • 0 likes
  • 798 Views
  • 9 replies
  • 0 likes

Spotify won't play CD imported tracks anymore after System Recovery?

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on iTunes though. Is there any way to solve this probl...

  • Casual Listener
  • I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on ...
  • MultipleGnat
  • Roadie
  • 982 Views
  • 2 replies
  • 0 likes
  • 982 Views
  • 2 replies
  • 0 likes

NUS plan and premium code redemption

Does adding a premium code to one's NUS enabled account (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted? Does this make any sense?

  • Casual Listener
  • Does adding a premium code  to one's NUS enabled account  (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted?  D...
  • user-removed
  • Not applicable
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Help!!!

help, my spotify doesn´t works! can´t hear music! i have spotify free!!

  • Newbie
  • help, my spotify doesn´t works! can´t hear music! i have spotify free!!
  • Richard
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Country Change

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

  • Newbie
  • Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?
  • Richard
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

My spotify isn't always up to date

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days I have the "old" spotify without the Radio thing I said before! How can I fix this so it's allways the ...

  • Casual Listener
  • Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days  I have the "old" spotify without the Radio thi...
  • HIF15
  • Casual Listener
  • 528 Views
  • 3 replies
  • 0 likes
  • 528 Views
  • 3 replies
  • 0 likes

I cant listen to any music

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the tracks listed. Any thoughts?

  • Casual Listener
  • I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the t...
  • licenced
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

I don't subscribe to this playlist.

Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why? I've also asked about related "problems" in this thread --> http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Old-accou...

  • Casual Listener
  • Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why?  I've also asked about related "problems" in this thread --> http://...
  • NotsriThinker
  • Casual Listener
  • 334 Views
  • 4 replies
  • 0 likes
  • 334 Views
  • 4 replies
  • 0 likes

Delete account

How do I delete my spotify account?

  • Casual Listener
  • How do I delete my spotify account?
  • meahtenoha
  • Spotify
  • 707 Views
  • 3 replies
  • 0 likes
  • 707 Views
  • 3 replies
  • 0 likes

Default Message

Hey guys! When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101" Although I have Premium, and I've put all my playlists as avaliable offline, and i have full internet...

  • Newbie
  • Hey guys!    When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101"   Although I have Premium, a...
  • MultipleGnat
  • Roadie
  • 715 Views
  • 3 replies
  • 0 likes
  • 715 Views
  • 3 replies
  • 0 likes

Half of my playlists are gone

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

  • Newbie
  • About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?
  • MultipleGnat
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

I DON'T WANT TO BE CONNECTED TO FACEBOOK

Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid of this??

  • Newbie
  • Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid o...
  • MultipleGnat
  • Roadie
  • 7592 Views
  • 11 replies
  • 1 likes
  • 7592 Views
  • 11 replies
  • 1 likes