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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293995 Views

529 replies

34 likes

Account
Free
  • 293995 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13748 Views

6 replies

11 likes

Security
  • 13748 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542115 Views

990 replies

115 likes

Account
  • 542115 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129773 Views

74 replies

12 likes

Account
Login
Premium
  • 129773 Views
  • 74 replies
  • 12 likes

Premium trial keeps denying a good credit card

I'm trying to set up my premium trial using my Amex card. My account is set up for the USA and I'm in the USA. I have used my card for a ton of online purchases including some foreign ones. Amazon and Google like my card just fine. Why does it keep d...

Newbie

I'm trying to set up my premium trial using my Amex card. My account is set up for the USA and I'm in the USA. I have used my card for a ton of online purchases including some foreign ones. Amazon an...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

What's happening with your service?

I've been unable to use Spotify for over 24 hours. All I can find are uninformative Twits about the system "recovering". How much time does it take for the system to "recover"? Do I need to start looking for another online music service? What about c...

Regular

I've been unable to use Spotify for over 24 hours. All I can find are uninformative Twits about the system "recovering". How much time does it take for the system to "recover"? Do I need to start loo...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Need Help Immediately

I had a free trial of spotify and I really disliked the service. I was using the Spotify iPhone app with great connection and my songs would have frequent stops and starts and every now and the my cover art would not show up. I just got charged my fi...

Visitor

I had a free trial of spotify and I really disliked the service. I was using the Spotify iPhone app with great connection and my songs would have frequent stops and starts and every now and the my c...

user-removed

Not applicable

564 Views

6 replies

0 likes

  • 564 Views
  • 6 replies
  • 0 likes

my account is messed up

I am a premium subscriber. Everything was perfect until i bought a new phone and installed spotify. Now it deleted all my playlists and tells me my trial expires in 24 hours. Its even blowing out the playlists on my other devices as well as the pc ap...

Casual Listener

I am a premium subscriber. Everything was perfect until i bought a new phone and installed spotify. Now it deleted all my playlists and tells me my trial expires in 24 hours. Its even blowing out th...

Sam

Spotify

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Download is not an mp3 file

Downloading has never been a problem exept for one album (Bloodbank - Bon Iver) and an other song of Bon Iver. I've downloaded them, but if I copied them to my Hard drive he does not recognize them as mp3-file. He copied a shortcut to the spotifysong...

Visitor

Downloading has never been a problem exept for one album (Bloodbank - Bon Iver) and an other song of Bon Iver. I've downloaded them, but if I copied them to my Hard drive he does not recognize them a...

David

Spotify Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Lost my playlists

Hey, I had the problem that my Iphone Spotify and my computer spotify wouldn't sync, so I tried what seemed to be recommended.. logging in with my Spotify accounts on both instead. Now they seemed to be synced, but sadly now all my playlists disappea...

Newbie

Hey,  I had the problem that my Iphone Spotify and my computer spotify wouldn't  sync, so I tried what seemed to be recommended.. logging in with my Spotify accounts on both instead. Now...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Release of a song?

Hi guys Does Spotify put songs up before they are available? Like a new single that is waiting on a certain time to become playable? I searched for a new single "Settle Down" by No Doubt and it's not available ATM. Is that because of my region or wil...

Music Fan

Hi guys Does Spotify put songs up before they are available? Like a new single that is waiting on a certain time to become playable? I searched for a new single "Settle Down" by No Doubt and it's no...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Help 2 month and I just wanted 1?

Hello Dear spotify Team. My problem is that i have "2" Buys on my spotify account but i just wanted 1? so i have now premium for 2 months(14.09.2012)? but i just wanted it for 1?How can i cancel one? and other question is how does "Klarna" work? Does...

Casual Listener

Hello Dear spotify Team.   My problem is that i have "2" Buys on my spotify account but i just wanted 1? so i have now premium for 2 months(14.09.2012)? but i just wanted it for 1?How can i ...

licenced

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Wrong facebook accont connected to spotify

Hi! When i was about to connect my spotify account to facebook, one of my friends was logged in on facebbok on my computer. So now his facebook account is connected to my spotify. Anybody knows what to do? it's getting pretty annoying seeing what his...

Casual Listener

Hi! When i was about to connect my spotify account to facebook, one of my friends was logged in on facebbok on my computer. So now his facebook account is connected to my spotify. Anybody knows w...

dahliee

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Using American Express Gift Card

Hi, Every time I try to use my American Express Gift Card to upgrade to Spotify Premium it gets declined. Is there a way to do this? Thanks!

Casual Listener

Hi,  Every time I try to use my American Express Gift Card to upgrade to Spotify Premium it gets declined. Is there a way to do this?   Thanks!    

bigern75

Casual Listener

3171 Views

3 replies

0 likes

  • 3171 Views
  • 3 replies
  • 0 likes

Why give card information if I want 30 day premium trial?

Seriously what's the point? I want to try the premium for 30 days. for free. i just want to be able to click on "get it" and that's it. No card information.

Casual Listener

Seriously what's the point? I want to try the premium for 30 days. for free. i just want to be able to click on "get it" and that's it. No card information.

talicm

Casual Listener

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Browsing missing and playlists wont sync

Hi Im getting REALLY tired of this service. Browsing wont work and either will playlists. They wont sync all thats in my playlists now are older music (about 10 day ago). I cant even see anything in "Whats new" This sucks BIG time.

Casual Listener

Hi   Im getting REALLY tired of this service. Browsing wont work and either will playlists. They wont sync all thats in my playlists now are older music (about 10 day ago).   I cant...

Martyrich

Regular

903 Views

10 replies

1 likes

  • 903 Views
  • 10 replies
  • 1 likes

Search failed on 3 different devices/computers

Spotify Premium account mysteriously stopped working altogether this evening. Only have access to local files. This is the same on Mac/Windows/iphone4/Linux. Spotify service report on this site says all systems running perfectly!? Would very much app...

Casual Listener

Spotify Premium account mysteriously stopped working altogether this evening. Only have access to local files. This is the same on Mac/Windows/iphone4/Linux.   Spotify service report on this...

Nullgrad

Gig Goer

713 Views

8 replies

1 likes

  • 713 Views
  • 8 replies
  • 1 likes

Spotify mobile providers expires

Hello, I enjoy Spotify Premium very much! I have the premium from my mobileprovider (KPN, I live in The Netherlands) but in 1 month I leave this provider, and am I about to buy premium in a store (the coupons, for 6 months premium) Now am I wondering...

Casual Listener

Hello,     I enjoy Spotify Premium very much! I have the premium from my mobileprovider (KPN, I live in The Netherlands) but in 1 month I leave this provider, and am I about to buy pr...

thadutchguy

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Can´t look after new music

Hello I have the Problem, that i can´t seach any music. If I write a name and hit "search" come the message that there is no accordance with the music libary. As there wouldn´t be any music from these musician not even very famous artist like Adele. ...

Casual Listener

Hello I have the Problem, that i can´t seach any music. If I write a name and hit "search" come the message that there is no accordance with the music libary. As there wouldn´t be any music fr...

TheSeven

Regular

976 Views

11 replies

0 likes

  • 976 Views
  • 11 replies
  • 0 likes

weekend, ok, but spotify should make an effort to inform

Gradually my spotify has become non functioning at all. Nothing in the playlists, no search, no connection from the app links. I see in the forum that a lot of people have the same problem... Still the system status is "jolly good" No Information, on...

Roadie

Gradually my spotify has become non functioning at all. Nothing in the playlists, no search, no connection from the app links. I see in the forum that a lot of people have the same problem... Still t...

271 Views

0 replies

1 likes

  • 271 Views
  • 0 replies
  • 1 likes

My playlists are empty on an iMac but fine on the iPhone

My Mac Spotify has nothing in my Audiobooks folder and my 80's folder Yet the Premium account on my iphone is full of albums? What is going on? Its not really premium account stuff Loads of tracks missing Not a great service to me at all

Regular

My Mac Spotify has nothing in my Audiobooks folder and my 80's folder Yet the Premium account on my iphone is full of albums?   What is going on? Its not really premium account stuff L...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

All my starred songs are gone!

I just uninstalled spotify by a mistake, and when I logged on again my starred songs were gone. Please help me Update: Actually it seems that I can't find any music when I search for something. What has happend?

Newbie

I just uninstalled spotify by a mistake, and when I logged on again my starred songs were gone.   Please help me   Update:   Actually it seems that I can't find any music w...

157 Views

0 replies

0 likes

  • 157 Views
  • 0 replies
  • 0 likes