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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398832 Views
  • 950 replies
  • 107 likes
  • Account
  • 398832 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171662 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171662 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99130 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99130 Views
  • 68 replies
  • 10 likes

Solved!! "Close accout" button doesn't work

"Close accout" button doesn't work.I am trying to close my account, but clicking "Close account" button just redirects back to 1st step. https://support.spotify.com/lt/contact-spotify-support/ Tried multiple times on multiple browsers, usually same r...

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  • Visitor
  • "Close accout" button doesn't work. I am trying to close my account, but clicking "Close account" button just redirects back to 1st step.    https://support.spotify.com/lt/contact-spotif...
  • EthanS1
  • Community Legend
  • 1150 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1150 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution New releases not showing in ios app

I am notable to access new releases in the ios app It just shows the message "an error occurred" Anyone else getting this? I'm on Premium on the UK on an iPhone 6 Plus running ios 12

  • Casual Listener
  • I am notable to access new releases in the ios app   It just shows the message "an error occurred"   Anyone else getting this?  I'm on Premium on the UK on an iPhone 6 Plus runnin...
  • Peter
  • Spotify Legend
  • 4072 Views
  • 10 replies
  • 0 likes
  • Other
  • 4072 Views
  • 10 replies
  • 0 likes

Account compromised?

Plan - FamilyFree/Premium - PremiumCountry - USA A member in my family (on my plan) feels their account might have been compromised. Is there a way for me to see which devices the account is attached to from my (master) account?

  • Newbie
  • Plan - Family Free/Premium - Premium Country - USA     A member in my family (on my plan) feels their account might have been compromised. Is there a way for me to see which devices th...
  • OneByBoo
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Premium
  • 228 Views
  • 1 replies
  • 0 likes

FACEBOOK ISSUE

I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please help PlanPremiumCountry USADeviceSamsung Galaxy 9Opera...

  • Newbie
  • I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please hel...
  • OneByBoo
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! I CAN'T CLOSE MY ACCOUNT, PLEASE!!!

PlanPremiumCountry USDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is this. This account, *snip*, is my temporary account.I can log and service through my i-phone. But I can't login in web by us...

  • Casual Listener
  • Plan Premium Country  US Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is this. This account, *snip*, is my temp...
  • jy10
  • Casual Listener
  • 1212 Views
  • 2 replies
  • 0 likes
  • Account
  • 1212 Views
  • 2 replies
  • 0 likes

Solved!! Cartão de presente Spotify

Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartões com o mês estipulado e cartões que só apresentam ...

  • Casual Listener
  • Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartõe...
  • Bittencourt
  • Spotify Star
  • 873 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 873 Views
  • 6 replies
  • 0 likes

playlist

PlanPremiumCountry Device(iPhone xOperating System(iOS 12 My Question or Issue PlanPremiumCountry Device(iPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have both the Iphone x and samsung S7. Just noticed on the...

  • Casual Listener
  • Plan Premium Country   Device (iPhone x Operating System (iOS 12   My Question or Issue   Plan Premium Country   Device (iPhone x Operating System (iOS 10, Andro...
  • Missyyo
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • Premium
  • 183 Views
  • 2 replies
  • 0 likes

Solved!! Digiupgrades

Plan My Question or Issue I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?

  • Newbie
  • Plan     My Question or Issue  I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?  <removed site / mod>    
  • Maxim
  • Spotify Star
  • 958 Views
  • 1 replies
  • 0 likes
  • Premium
  • 958 Views
  • 1 replies
  • 0 likes

Cadastro na conta de outra pessoa

PlanUniversitárioCountry Brasil My Question or Issue Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastro foi feito na conta de outra funcionaria daqui, agora nao sei como cancelar o cadastr...

  • Visitor
  •   Plan Universitário Country  Brasil   My Question or Issue  Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastr...
  • Brunelicia
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 150 Views
  • 1 replies
  • 0 likes

Account permanently lost?

Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, so I downloaded Spotify on said new phone. To my surprise, ...

  • Visitor
  •   Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, ...
  • Brunelicia
  • Community Legend
  • 225 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 225 Views
  • 3 replies
  • 0 likes

Superuser Contribution All emails in Arabic, I can't read Arabic

PlanPremiumCountryDubai My Question or IssueStop emailing me in Arabic. Getting help with Spotify is aweful.

  • Newbie
  • Plan Premium Country Dubai  My Question or Issue Stop emailing me in Arabic. Getting help with Spotify is aweful. 
  • Maxim
  • Spotify Star
  • 422 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 422 Views
  • 1 replies
  • 1 likes

Superuser Contribution headspace and family subscription

Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?

  • Casual Listener
  • Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?
  • Guido
  • Spotify Legend
  • 14683 Views
  • 6 replies
  • 1 likes
  • Subscription
  • 14683 Views
  • 6 replies
  • 1 likes

Adding a Profile Picture

I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'm just looking for help. The info regarding pictures on the app did...

  • Newbie
  •     I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'...
  • OneByBoo
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 311 Views
  • 1 replies
  • 0 likes

need help recovering old account!!

hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked through all emails and all spam folders my old accou...

  • Newbie
  • ...hrough all emails and all spam folders my old account was <removed username/ mod> and i’m so stressed cause i had that for a while and my favorite playlist is on there and i didnt make it public...
  • OneByBoo
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

Facebook keeps disconnecting from Spotify

Hello!If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they connected to Facebook. It was not a problem back then, thi...

  • Casual Listener
  • Hello! If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they conne...
  • Martin0414
  • Casual Listener
  • 2567 Views
  • 2 replies
  • 7 likes
  • Account
    Login
  • 2567 Views
  • 2 replies
  • 7 likes

Premium account not recognized

PlanPremiumCountry BrasilDeviceiPhone XOperating SystemNot apply My Question or Issue I´m paying for a premium account, but my app doesn't not recognize a premium account.What I need to do, to solve this problem?

  • Newbie
  • Plan Premium Country  Brasil Device iPhone X Operating System Not apply   My Question or Issue   I´m paying for a premium account, but my app doesn't not recognize a premium...
  • Billy-J
  • Spotify Star
  • 713 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 713 Views
  • 1 replies
  • 0 likes

cant log in with the app on iphone

PlanFreeCountry Device(iphone x)Operating System(iOS 12.2 ) My Question or Issue hi have a vaid account in witch i can accsess through my computer but not with the ios app and i dont know why. one other qeastion how may I get accsess to the aplha bet...

  • Casual Listener
  •   Plan Free Country   Device (iphone x) Operating System (iOS 12.2 )   My Question or Issue   hi  have a vaid account  in witch i can accsess through my ...
  • Billy-J
  • Spotify Star
  • 311 Views
  • 4 replies
  • 0 likes
  • Account
  • 311 Views
  • 4 replies
  • 0 likes

Solved!! Disappearing music

Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire music is disappearing from Spotify. For example Malia...

  • Music Fan
  • Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire mu...
  • Nearlynubile
  • Music Fan
  • 1568 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1568 Views
  • 4 replies
  • 0 likes

Superuser Contribution My email address won't sync and change

Hey!I have a problem with my Facebook created free account. My email address won't sync.Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB email address and I have no access to it anymore (because of th...

  • Newbie
  •   Hey! I have a problem with my Facebook created free account. My email address won't sync. Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB ...
  • Guido
  • Spotify Legend
  • 490 Views
  • 2 replies
  • 1 likes
  • Account
  • 490 Views
  • 2 replies
  • 1 likes

Spotify follow link to Facebook page

Hello! Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, please some one tell me how its done. Thank you in advance! Also, ple...

  • Casual Listener
  •   Hello!  Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, ple...
  • Mrtti
  • Casual Listener
  • 2349 Views
  • 2 replies
  • 0 likes
  • Other
  • 2349 Views
  • 2 replies
  • 0 likes