Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Plan: Premium DuoCountry: Account of TaiwanDevice: Iphone SE & PlayStation 4Operating System: Iphone SE & PlayStation 4My Question or IssueI and my brother live in Chile, At that time, when opening an account and setting up payment, we accidentally s...
PlanFreeCountryIndia DeviceSamsung Galaxy M31, Dell laptopOperating SystemAndroid 12, Windows 11 My Question or IssueI earlier had an account on Spotify with an email that I deleted on 19 Sep, '22. Then I waited for 14 days to reuse that same email f...
Plan Premium IndividualCountry AustraliaDevice iPhone X, and LaptopOperating System iOS 15 on my iPhone and Windows 10 on my laptop My Question or IssueOn multiple occasions, commercial adds are played while I am listening to songs on Spotify, or an ...
I already have an active premium plan and with the microsoft reward trial I tried to put the code convinced that the subscription would expand it for me, what I wanted to ask is that when the premium plan I have now expires, the microsoft reward one ...
Hi, I used to use spotify with different account (chillabeat) and had multiple playlists. I have created a new spotify account, found my old account playlists on search and have copied it to my new and current account. However, i realized that the pl...
PlanPremium My Question or IssueI tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that i didnt. The new device would be the 5th. My PC uses dual boot ...
Hello,I've tried looking through several threads and can't seem to find my exact question. I'm a teacher, and I listen to LoFi all day on my personal account. I'm not really into LoFi, it's just nice for when the kids are working. Now, however, my Di...
Hello, I have a spotify account with access only on my iphone app. But i have no access to this email account anymore. I just want to change it to my main email so that that is safe in the future!How can I change it without any access? Thanks!
Hi, struggling to get the system to accept various forms of my ID to validate my account. Tried to upload Drivers Licence, and then Passport (all in the right JPG format and size) but the 'Submit' button just spins, and then it stops on the same page...
hi all How to listen different music on alexa at home and on my phone from my car at the same time with the same account? thanks a lot
Rogers told me I need to contact Spotify and ask them to "de-register" my Spotify account in order for me to then access Rogers' 6-month "Free Premium" promotion with my current Spotify account (instead of having to create a new one to access the pro...
Hello,I have had an individual premium account for Years. Now I've change country, I've changed bank account and credit card. I try to change country, and the system doesn't allow to renew my individual account, it ask me to upgrade to a duo account ...
I'm having a problem with my Alexa devices. I recently changed my premium Spotify account to a different account, and now songs are only playing by voice command on a single device, not on the others. This all worked correctly before, so I switched b...
PlanPremiumCountryUSDevice Operating System My Question or IssueI don't know which thread to put this under, so I hope this is the right one. Recently, I received an email from a Spotify artist. The problem is how did the artist get my personal email...
I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use. I've sent support tickets but not had anything back. These are the steps I did: 1. Wen...
Hello, Perhaps I'm just missing something, but my Top Artists and Top Tracks are not showing correctly. Every track and artist that is showing are songs or bands that I've actually never listened to on Spotify. I definitely have music I've listened t...
PlanPremiumCountryU.S.DeviceGoogle Pixel 6aOperating SystemAndroid 13My Question or IssueI do not receive push notifications or e-mails for any new artists releases. In Spotify's settings on the mobile app, I have recommended music and new music noti...
Whilst listening at work - someone else on the same wifi network, listening on desktop, sent the music they were listening to my phone How can I stop this from happening? I have a similar issue on my home wifi - under devices it shows a device that i...
PlanFreeCountryItaly My Question or IssueI have a Spotify account where I have created my own playlists;after I made few podcasts on Anchor I decided to add them to Spotify;now they are on Spotify too, but they are not on my account, I mean, if I go ...
I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have to wait for them to follow me back again. I have s...