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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80371 Views

9 replies

2 likes

Account
Login
  • 80371 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653729 Views

13 replies

4 likes

Account
  • 653729 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734160 Views

18 replies

29 likes

  • 734160 Views
  • 18 replies
  • 29 likes

HELP ASAP

i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a new account instead intentionally only attempted to ...

Newbie

i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a n...

Bittencourt

Spotify Star

1153 Views

2 replies

0 likes

  • 1153 Views
  • 2 replies
  • 0 likes

Solved!! Spotify charged my card but didn't give me access to premium

i tried to sign up for premium and they charged my card by Paypal, but didnt give me it and im in UAE does anyone know how to do this?

Newbie

i tried to sign up for premium and they charged my card by Paypal, but didnt give me it   and im in UAE does anyone know how to do this?    

Maxim

Spotify Star

648 Views

1 replies

0 likes

Premium
Subscription
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminar rastros de intrusion en mi cuenta.

Hace unos meses, descubri que alguien desconocido estaba reproduciendo una musica espantosa desde mi cuenta. El intruso solo habia tenido acceso a mi cuenta durante unas pocas horas pero habia agregado un gran numero de albums vomitivos a mis listas....

Newbie

Hace unos meses, descubri que alguien desconocido estaba reproduciendo una musica espantosa desde mi cuenta. El intruso solo habia tenido acceso a mi cuenta durante unas pocas horas pero habia agrega...

Jemi

Spotify Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz a troca do Cartao de Credito do pagamento e Lancaram uma cobranca fora de data e valor.

Ola, comunidade.Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E para debitar no mesmo mes da ultima fatura do antigo...

Newbie

Ola, comunidade. Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E...

RodrigoPalma

Roadie

629 Views

1 replies

0 likes

Account
Premium
  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Demora em liberar o Premium

O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!

Newbie

O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!

RodrigoPalma

Roadie

1794 Views

1 replies

0 likes

  • 1794 Views
  • 1 replies
  • 0 likes

account

how can i become an artist on spotify? come posso diventare un artista su spotify?

Newbie

how can i become an artist on spotify? come posso diventare un artista su spotify?

Maxim

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

no download folder after latest update

after the latest update the „download“ folder (where all my downloads and personal playlists are normally available for offline play) is no longer visible/available in the menu - why? is this a bug or a change in design - if it’s a change in design i...

Casual Listener

after the latest update the „download“ folder (where all my downloads and personal playlists are normally available for offline play) is no longer visible/available in the menu - why? is this a bug o...

leejohnston122

Casual Listener

765 Views

3 replies

1 likes

Account
  • 765 Views
  • 3 replies
  • 1 likes

can’t get numbers for my podcast

My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks.

Newbie

My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks. 

Maxim

Spotify Star

340 Views

1 replies

0 likes

Other
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping songs.

Hi my account has been fine for 1 1\2 years buy now i keep getting,whilst listening to my selected music it randomily changing to some foriegn music.Is it because someone has my details of my account?

Newbie

Hi my account has been fine for 1 1\2 years buy now i keep getting,whilst listening to my selected music it randomily changing to some foriegn music.Is it because someone has my details of my account?

Chris

Spotify

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login to my account

I had to make an another account just to post this. I cant login to my account on my PC with my 100 percent true username and password and when I try to change my username or password it tells me that my account doesnt even exist.When I check my phon...

Newbie

I had to make an another account just to post this. I cant login to my account on my PC with my 100 percent true username and password and when I try to change my username or password it tells me tha...

Chris

Spotify

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution account is glitching or being hacked?

Hi Spotify community.I have been using Spotify for years and I have had no issues. Just last week, however, I'm having an issue where random elevator-type music starts playing while I listen to my saved songs (and even when I'm not playing a song). I...

Music Fan

Hi Spotify community. I have been using Spotify for years and I have had no issues. Just last week, however, I'm having an issue where random elevator-type music starts playing while I listen to m...

xmike28x

Music Fan

2145 Views

5 replies

0 likes

Account
Other
Premium
Security
Subscription
  • 2145 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution 3 monts of premium not applied

Hello! In december I'm recieved mail from Spotify - "Get 3 mont of Premium for $9.99", I'm clickd on link and pay.But yesterday I'm reieved new invoice, coz my previous subscription are end. Spotify, why?

Newbie

Hello! In december I'm recieved mail from Spotify - "Get 3 mont of Premium for $9.99", I'm clickd on link and pay. But yesterday I'm reieved new invoice, coz my previous subscription are end. S...

Chris

Spotify

528 Views

1 replies

0 likes

Premium
  • 528 Views
  • 1 replies
  • 0 likes

error al entrar a mi cuenta

A alguien mas le aparece este error al entrar a su cuenta?

Newbie

A alguien mas le aparece este error al entrar a su cuenta?

bybalon12

Newbie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account info leaked in pastebin and pastebin dumps

Recently I got in trouble with a couple of accounts associated with social media and games being stolen. I installed malware protection and what not. Woe and behold when I googled my email - it popped up along my password on pastebin along with hundr...

Newbie

Recently I got in trouble with a couple of accounts associated with social media and games being stolen. I installed malware protection and what not. Woe and behold when I googled my email - it poppe...

Jack

Roadie

6276 Views

1 replies

0 likes

  • 6276 Views
  • 1 replies
  • 0 likes

Superuser Contribution 504 message

why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?

Casual Listener

why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?

RodrigoPalma

Roadie

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help with friends' account

My friend (who is not on Spotify) needs help ending her daughters' premium subscription. She and her daughter are not on good terms right now, but before that happened, her daughter got ahold of my friends' credit card and signed up for premium. Sinc...

Newbie

My friend (who is not on Spotify) needs help ending her daughters' premium subscription. She and her daughter are not on good terms right now, but before that happened, her daughter got ahold of my f...

Chris

Spotify

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Decemberists concerts at Edgefield

Would love the password to buy tickets in the Spotify pre-sale for the two Decemberists concerts at Edgefield in Troutdale, Oregon, in June 2018. Thanks much!

Newbie

Would love the password to buy tickets in the Spotify pre-sale for the two Decemberists concerts at Edgefield in Troutdale, Oregon, in June 2018.  Thanks much!

Jack

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribed to all Mailing lists but still receive

I have unsubscribed to all Mailing lists for spotify but I keep receiving emails about playlists from hello@spotify.com at 5 am in the morning. Fix this issue please.

Newbie

I have unsubscribed to all Mailing lists for spotify but I keep receiving emails about playlists from hello@spotify.com at 5 am in the morning. Fix this issue please.

internetcafetwo

Newbie

565 Views

2 replies

1 likes

  • 565 Views
  • 2 replies
  • 1 likes

Can't login to account

I cannot login to my account. Spotify does not recognize my account E-mail address. I received an e-mail that my email had been changed but I did not change it. Now I cannot access my account. I have tried the some of the community suggestions and no...

Casual Listener

I cannot login to my account.  Spotify does not recognize my account E-mail address. I received an e-mail that my email had been changed but I did not change it.  Now I cannot access my acc...

Robert_W

Community Legend

390 Views

1 replies

0 likes

Login
  • 390 Views
  • 1 replies
  • 0 likes

Playlists are gone and replaced

Please help me out, Since recently, my playlists are gone and a few new ones have been added...I have never deleted any nor added the new ones myself. However, nobody else knows my login or has been on my account as far as I know. Any solutions to re...

Newbie

Please help me out,   Since recently, my playlists are gone and a few new ones have been added... I have never deleted any nor added the new ones myself. However, nobody else knows my login o...

jonasherdegen

Community Legend

762 Views

1 replies

0 likes

Playlists
  • 762 Views
  • 1 replies
  • 0 likes