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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9144 Views
  • 2 replies
  • 9 likes
  • Security
  • 9144 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483142 Views
  • 979 replies
  • 111 likes
  • Account
  • 483142 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211200 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211200 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121080 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121080 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution I cannot make the family plan work

I have tried to upgrade to the family plan, and cannot make it work. My family was always getting a message that the address is not the same, but it is. I tried cancelling the premium and starting again, but I cannot do that either. At this point I a...

  • Visitor
  • I have tried to upgrade to the family plan, and cannot make it work.  My family was always getting a message that the address is not the same, but it is.  I tried cancelling the premium and...
  • JenniferL1
  • Newbie
  • 616 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 616 Views
  • 2 replies
  • 0 likes

Solved!! New account signup is hanging.

Hi there. Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny thing stays on the screen and nothing happens.The reCAPTCHA t...

  • Casual Listener
  • Hi there.   Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny...
  • PeteSki
  • Newbie
  • 16878 Views
  • 28 replies
  • 4 likes
  • Account
  • 16878 Views
  • 28 replies
  • 4 likes

Trying to Revert back to Starbucks Premium account

Hello, I am a barista for Starbucks who signed up for the "free" premium account as soon as possible. I know to keep the account premium we need to stream at least once a month but apparently i failed to do so so now my account is on the Free version...

  • Newbie
  • Hello, I am a barista for Starbucks who signed up for the "free" premium account as soon as possible. I know to keep the account premium we need to stream at least once a month but apparently i faile...
  • Holsann
  • Newbie
  • 515 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 515 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't let me log in

So one day as I was listening to some music, I suddenly logged out of spotify without me doing anything. I decided to try and sign in and it said 'Unable to log in. Either username or password is incorrect'. I tried a couple of times and it still wou...

  • Newbie
  • So one day as I was listening to some music, I suddenly logged out of spotify without me doing anything. I decided to try and sign in and it said 'Unable to log in. Either username or password is inc...
  • toledofurtado82
  • Newbie
  • 1183 Views
  • 2 replies
  • 0 likes
  • 1183 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I can't login

Whenever I try to log in to my accountIt keeps telling me "enjoying your trip, tell us where you are at spotify.com" I really wanna listen to music, so can someone please help me

  • Regular
  • Whenever I try to log in to my account It keeps telling me "enjoying your trip, tell us where you are at spotify.com"  I really wanna listen to music, so can someone please help me
  • l9qnw2sky5f91pl
  • Regular
  • 867 Views
  • 10 replies
  • 0 likes
  • 867 Views
  • 10 replies
  • 0 likes

My name isn’t what I chose...

My username is appearing as random strands of numbers and letters and that is nowhere near what I set it as when making my account. How can I fix this? It’s publically listed as ‘tpph1pi8ssoj0glnp4zl1su0u’ which is just random numbers and letters. My...

  • Newbie
  • My username is appearing as random strands of numbers and letters and that is nowhere near what I set it as when making my account. How can I fix this?   It’s publically listed as ‘tpph1pi8sso...
  • phan_times
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution denon ceol n5 keeps saying "Spotify Premium is required for this device ..."

I already have spotify premium account but trying to log in by my Denon ceol DRA-N5 I've got the message "Spotify Premium is required for this device. Please purchase a Premium subscription on www.spotify.com" I checked on the web site my account and...

  • Casual Listener
  • I already have spotify premium account but trying to log in by my Denon ceol DRA-N5 I've got the message "Spotify Premium is required for this device. Please purchase a Premium subscription on www.sp...
  • Kropel
  • Casual Listener
  • 1271 Views
  • 2 replies
  • 0 likes
  • Account
  • 1271 Views
  • 2 replies
  • 0 likes

What on earth is "street number"?

Hi there, I've just purchased Family Subscription. It asks for my street name and street number. What is street number? Is it house number? Thanks

  • Newbie
  • Hi there,   I've just purchased Family Subscription. It asks for my street name and street number. What is street number? Is it house number?   Thanks
  • N213
  • Newbie
  • 4190 Views
  • 2 replies
  • 9 likes
  • 4190 Views
  • 2 replies
  • 9 likes

bingung dengan akun premium

Saya sudah masuk akun premium beberapa bulan lalu dan tagihan sudah masuk kartu kredit tiap bulan. Sempat daftar untuk premium for family sehingga muncul 2 tagihan untuk akun pribadi dan family. Saat ini saya sudah unsubscribed untuk akun family tapi...

  • Newbie
  • Saya sudah masuk akun premium beberapa bulan lalu dan tagihan sudah masuk kartu kredit tiap bulan. Sempat daftar untuk premium for  family sehingga muncul 2 tagihan untuk akun pribadi dan family...
  • Netrilis
  • Music Fan
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 521 Views
  • 1 replies
  • 0 likes

Account hacked

Someone connected on my Spotify account linked to Facebook, and then changed my email address to theirs, and the password. I can't modify my email address in my settings since I don't know the password that has been entered... Is there a way I can ge...

  • Newbie
  • Someone connected on my Spotify account linked to Facebook, and then changed my email address to theirs, and the password. I can't modify my email address in my settings since I don't know the passwo...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Unable to create account

Hi!I have tried for 2 days to create accounts. After I have entered the information and pressed "Registrera dig"/"Register" the circle just keep spinning. After a while I have to confirm than I am no robot. After a while I have to confirm again...I a...

  • Casual Listener
  • Hi! I have tried for 2 days to create accounts. After I have entered the information and pressed "Registrera dig"/"Register" the circle just keep spinning. After a while I have to confirm than I am ...
  • Forgodssake1
  • Newbie
  • 12409 Views
  • 7 replies
  • 1 likes
  • Account
  • 12409 Views
  • 7 replies
  • 1 likes

Superuser Contribution alguien esta pagando su Spotify desde mi tarjeta

Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?

  • Newbie
  • Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?
  • user-removed
  • Not applicable
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

Land instellen

Ik kan geen spotify meer gebruiken omdat ik in het buitenland ben. Bij de land instellingen zie ik mijn land niet.

  • Newbie
  • Ik kan geen spotify meer gebruiken omdat ik in het buitenland ben. Bij de land instellingen zie ik mijn land niet.
  • Hubo
  • Community Legend
  • 777 Views
  • 1 replies
  • 1 likes
  • 777 Views
  • 1 replies
  • 1 likes

Superuser Contribution PROBLEM WITH MY ACCOUNT

SO, I LOST MY OLD FACEBOOK AND NOW, I CAN'T ENTER IN MY OLD ACCOUNT OF SPOTIFY. I NEED CANCEL MY ACCOUNT PREMIUM. HOW I DO IT?

  • Newbie
  • SO, I LOST MY OLD FACEBOOK AND NOW, I CAN'T ENTER IN MY OLD ACCOUNT OF SPOTIFY. I NEED CANCEL MY ACCOUNT PREMIUM. HOW I DO IT?
  • user-removed
  • Not applicable
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para estudiantes.

Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?

  • Newbie
  • Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?
  • user-removed
  • Not applicable
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify account have been deleted

I just one day tried to log in to my Spotify with facebook log in and got the error message that my facebook account was not conected to any spotify account??

  • Newbie
  • I just one day tried to log in to my Spotify with facebook log in and got the error message that my facebook account was not conected to any spotify account??
  • GarffPitt
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Solved!! Prob to log in LIVING in another country

Hi Everybody!!! I’ve a prob and really hope to solve it.I open the account living in Chile but now I’m living in Argentina and when I want to log in the system indicate me that I can’t use the account more than 14 days in another country. But I’m liv...

  • Casual Listener
  • Hi Everybody!!! I’ve a prob and really hope to solve it. I open the account living in Chile but now I’m living in Argentina and when I want to log in the system indicate me that I can’t use the acco...
  • MiuraMau
  • Casual Listener
  • 803 Views
  • 5 replies
  • 0 likes
  • Account
  • 803 Views
  • 5 replies
  • 0 likes

Superuser Contribution Email adress

I tried to reset my password, but none of my three Email adresses matches to my Premium Profil. Does somebody know how to get the right adress?

  • Visitor
  • I tried to reset my password, but none of my three Email adresses matches to my Premium Profil. Does somebody know how to get the right adress? 
  • user-removed
  • Not applicable
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Facebook-account

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

  • Casual Listener
  • What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?
  • giant_puppy945
  • Newbie
  • 16567 Views
  • 134 replies
  • 0 likes
  • 16567 Views
  • 134 replies
  • 0 likes

Account is being hacked

My account, part of Spotify Family, is being hacked. My email-adress and password is being overwritten by an unknown gmail-adress, from somebody located in GB (we live in Holland). I can still have access to my account through my Facebook token, but ...

  • Newbie
  • My account, part of Spotify Family, is being hacked. My email-adress and password is being overwritten by an unknown gmail-adress, from somebody located in GB (we live in Holland). I can still have a...
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes