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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434086 Views
  • 967 replies
  • 108 likes
  • Account
  • 434086 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192631 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192631 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

Music playing automatically

Re-opening, because I didn't saw the ansean on time... I was going to listen to my songs and when I realized I was already playing one, without having chosen, I changed and then came back the same, and I was logged in by web chrome, nobody has my log...

  • Casual Listener
  • Re-opening, because I didn't saw the ansean on time...   I was going to listen to my songs and when I realized I was already playing one, without having chosen, I changed and then came back th...
  • IGORC1
  • Casual Listener
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Can't redeem a gift card

i can't redeem a gift card, i keep getting an error that say to re-try or contact the assistance

  • Newbie
  • i can't redeem a gift card, i keep getting an error that say to re-try or contact the assistance
  • rossi1911
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Potentially hacked account, can't remember password

I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. However, I do not recognize the email listed on my accou...

  • Newbie
  • I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. Howev...
  • Alfredo
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • Security
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T CHANGE COUNTRY!!!!!

Hi Community, I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing to premium with my local credit card but I can't subscribe to prem...

  • Newbie
  • Hi Community,    I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing ...
  • Alfredo
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i change my payment details to mobile provider?

Hi i notice when you sign up now you can choose the option of using your optus mobile account to pay for spotify premium. i already have spotify family premium but it doesnt give me the option to change to that when already using another payment opti...

  • Newbie
  • Hi i notice when you sign up now you can choose the option of using your optus mobile account to pay for spotify premium. i already have spotify family premium but it doesnt give me the option to cha...
  • Alfredo
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change account e-mail

When i first created my account, way way back... I used e-mail "A". Later on I changed to a whole different e-mail "B" and therefore I changed my account e-mail to "B". Now, I've personally changed back to "A" but I can't change back to "A" from "B" ...

  • Newbie
  • When i first created my account, way way back... I used e-mail "A".   Later on I changed to a whole different e-mail "B" and therefore I changed my account e-mail to "B".   Now, I've pe...
  • Alfredo
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium not working after payment updated

I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything. When I updated payment it said your subscription will renew on 16/2 ....

  • Visitor
  • I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything.  When I upda...
  • Alfredo
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i re-open my account?

I was using my mom's credit card to get premium on Spotify. My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account again with another credit card?

  • Newbie
  • I was using my mom's credit card to get premium on Spotify.   My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account agai...
  • Alfredo
  • Roadie
  • 665 Views
  • 1 replies
  • 0 likes
  • Account
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password and Username I don't seem to remember. I also don't remember what email I used to sign up

Hello I can't remember my username and password and I also can't remember the email I signed up for. Can u help me I want to upgrade my account to the family

  • Newbie
  • Hello I can't remember my username and password and I also can't remember the email I signed up for. Can u help me I want to upgrade my account to the family 
  • Alfredo
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Cannot get back to my premium account

I just reset my pc and need to log back in to my spotify, I have tried resetting the passwords to my email addresses but the right account doesnt show up, I have also tried to find the account in the cache of my mobile but it is also no thereAny help...

  • Visitor
  • I just reset my pc and need to log back in to my spotify, I have tried resetting the passwords to my email addresses but the right account doesnt show up, I have also tried to find the account in the...
  • user-removed
  • Not applicable
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Solved!! How do I use multiple accounts on one ps4?

Hey there, I need a little help with my ps4. I share a ps4 with some family, and we all were SUPER excited when we got Spotify on it, only to have some problems. We tried to use our Spotify accounts, but when one added their Spotify account to their ...

  • Casual Listener
  • Hey there, I need a little help with my ps4.   I share a ps4 with some family, and we all were SUPER excited when we got Spotify on it, only to have some problems. We tried to use our Spotify ...
  • Deadpoolzbro
  • Casual Listener
  • 4809 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 4809 Views
  • 1 replies
  • 0 likes

Premium account lost

So i´m paying a spotify premium account but i dont remember the user name and the password, so i cant use itPLS HELP

  • Newbie
  • So i´m paying a spotify premium account but i dont remember the user name and the password, so i cant use it PLS HELP
  • kejt_
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

sign out everywhere does not work - what to do?

Someone is using my spotify account. i tried the option "sign out everywhere" several times and also changed my password. unfortunately nothing helped. what can i do about it?

  • Casual Listener
  • Someone is using my spotify account. i tried the option "sign out everywhere" several times and also changed my password. unfortunately nothing helped. what can i do about it? 
  • Jari4058
  • Casual Listener
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alguém tem usado minha conta

De uns dias para cá, enquanto estou usando o app, as músicas em reprodução são alteradas como se outra pessoa estivesse interrompendo e escolhendo uma nova Playlist. Quando checo, vejo que a reprodução seria no "Escritório". Não tenho nenhum outro ap...

  • Newbie
  • De uns dias para cá, enquanto estou usando o app, as músicas em reprodução são alteradas como se outra pessoa estivesse interrompendo e escolhendo uma nova Playlist. Quando checo, vejo que a reproduç...
  • Evefed
  • Casual Listener
  • 710 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Security
  • 710 Views
  • 3 replies
  • 1 likes

Unable to link Spotify premium account with Google Home

I recently upgraded my Spotify account to a premium subscription. I am able to log in as a premium user on the web interface (laptop) and Android Spotify app. However, when i use the Google Home android app to attempt to link my Spotify account with ...

  • Casual Listener
  • I recently upgraded my Spotify account to a premium subscription. I am able to log in as a premium user on the web interface (laptop) and Android Spotify app. However, when i use the Google Home andr...
  • lookastar
  • Newbie
  • 3320 Views
  • 2 replies
  • 0 likes
  • 3320 Views
  • 2 replies
  • 0 likes

Solved!! Desktop App Problem

When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?

  • Casual Listener
  • When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?
  • blackatkrs
  • Casual Listener
  • 1340 Views
  • 7 replies
  • 0 likes
  • 1340 Views
  • 7 replies
  • 0 likes

Community email address is wrong

Hi,today I got an email from this Spotify community forum on an old email address.This email was changed quite some time ago. How is it possible that I still receive on the old address, and how can I change that?Reason that I need to change that, is ...

  • Newbie
  • Hi, today I got an email from this Spotify community forum on an old email address. This email was changed quite some time ago. How is it possible that I still receive on the old address, and how c...
  • 330 Views
  • 0 replies
  • 1 likes
  • Account
  • 330 Views
  • 0 replies
  • 1 likes

How do I know which address is linked with my spotify account?

How do I know which address is linked with my spotify account and how do I change it?

  • Casual Listener
  • How do I know which address is linked with my spotify account and how do I change it?
  • IguanaSetup
  • Community Legend
  • 2607 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2607 Views
  • 6 replies
  • 0 likes

My username is a bunch of numbers

I just created a account but the username is a bunch of numbers

  • Newbie
  • I just created a account but the username is a bunch of numbers
  • sonnenstern0206
  • Casual Listener
  • 741 Views
  • 8 replies
  • 0 likes
  • 741 Views
  • 8 replies
  • 0 likes

Solved!! My band's name in all capital letters

Hi folks, I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there a way for me to change my name for all caps, on Spotify? It...

  • Casual Listener
  • Hi folks,   I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there...
  • YannickCremer
  • Casual Listener
  • 7067 Views
  • 2 replies
  • 0 likes
  • 7067 Views
  • 2 replies
  • 0 likes