Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1811 Views
0 replies
8 likes
Security

1811 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Not applicable
448522 Views
970 replies
108 likes
Account

448522 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199573 Views
119 replies
116 likes
Account

1199573 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108671 Views
72 replies
11 likes
Account
Login
Premium

108671 Views
72 replies
11 likes

Spotify and Roku

I’ve finally figured out that Spotify will never support Roku. I’m out after 3 years. My family used to love Spotify, but now I understand they’re an evil corporation that doesn’t give a **bleep** about their customers. So funny that their Roku page ...

toddwilde
Newbie
I’ve finally figured out that Spotify will never support Roku. I’m out after 3 years. My family used to love Spotify, but now I understand they’re an evil corporation that doesn’t give a **blee...
2018-02-06 4:19:53 AM
2018-02-17 10:18:36 PM
vikascoder
Newbie
725 Views
2 replies
5 likes

725 Views
2 replies
5 likes

Just got (swedish) premium account but Spotifyy thinks Im abroad

What to do?I’m living in Sweden , paid the premium with a Swedish credit card on a Swedish phone, yet Spotify thinks I’m abroad no matter if I changed the account settings from US to SWE. Help is appreciated since I can’t use the account due to this ...

Maison_macie
Casual Listener
What to do? I’m living in Sweden , paid the premium with a Swedish credit card on a Swedish phone, yet Spotify thinks I’m abroad no matter if I changed the account settings from US to SWE. He...
2018-02-17 9:31:48 PM
2018-02-17 10:03:51 PM
phan_times
Community Legend
589 Views
1 replies
0 likes
Account
Premium
Subscription

589 Views
1 replies
0 likes

I can't have acces to my account

I have try yo recover mi password using my user name but it doesn't send me anything trough mi e mail

albaca75
Newbie
I have try yo recover mi password using my user name but it doesn't send me anything trough mi e mail
2018-02-17 5:54:45 PM
2018-02-17 9:44:47 PM
mirnaole_
Newbie
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

How find the email linked to my user id

I lost my cell phone and now I can´t conect to my Spotyfi account because I can´t remember my password and I don´t now the email linked with my used Id, I only know my user ID, how can I get the email used for my Spotyfi account? Is there a post abou...

fabionill
Newbie
I lost my cell phone and now I can´t conect to my Spotyfi account because I can´t remember my password and I don´t now the email linked with my used Id, I only know my user ID, how can I get the emai...
2018-02-17 8:26:09 PM
2018-02-17 9:05:11 PM
phan_times
Community Legend
3248 Views
1 replies
0 likes
Account

3248 Views
1 replies
0 likes

Can't get to sign in page to change my password

I just did a chat with Jane N (I think) and was told to go into my account and change my password to secure my account from someone else using it but now the account page won't come up. I'm getting frustrated.

patriciajewel
Newbie
I just did a chat with Jane N (I think) and was told to go into my account and change my password to secure my account from someone else using it but now the account page won't come up. I'm getting f...
2018-02-17 7:18:12 PM
2018-02-17 8:48:20 PM
Erkuspwn
Music Fan
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Superuser Contribution Unable to change country on Spotify premium

Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my account page, my region is greyed out with the following: To chang...

Fantomed
Newbie
Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my accoun...
2018-02-04 10:07:53 AM
2018-02-17 8:12:15 PM
jimfear43
Newbie
2672 Views
3 replies
0 likes

2672 Views
3 replies
0 likes

how to get the spotify profile link button on facebook

Hey, I just want to know to how to add spotify profile link to add on facbook. I tried to copy the spotify profile link / copy spotify url but it didn't work. "Sorry we couldn't find us" that's the error showing. I just want to promote my spotify pro...

itsvish55
Newbie
Hey, I just want to know to how to add spotify profile link to add on facbook. I tried to copy the spotify profile link / copy spotify url but it didn't work. "Sorry we couldn't find us" that's the e...
2018-02-17 7:15:11 PM
1975 Views
0 replies
0 likes

1975 Views
0 replies
0 likes

Solved!! Hacked

So i have Spotify Premium and somebody keeps logging into it and playing songs such as "Mobali, Fume a found, piano sombre" i have no idea what these songs are or what language the songs arebut every now and then i check it and it says "listening on ...

danielrway
Newbie
So i have Spotify Premium and somebody keeps logging into it and playing songs such as "Mobali, Fume a found, piano sombre" i have no idea what these songs are or what language the songs are but eve...
2018-02-17 7:05:12 PM
2018-02-17 7:09:56 PM
Maxim
Spotify Star
6504 Views
1 replies
0 likes

6504 Views
1 replies
0 likes

Premium isn't working anymore?

Hey there , I've got a very big problem (first of all, sorry for my english, I'm from germany ^^') So I do have spotifiy premium for almost 9 month and every month my paypal does it's thing and pays for it on, I think, the second of the month.I've go...

user-removed
Visitor
Hey there , I've got a very big problem (first of all, sorry for my english, I'm from germany ^^') So I do have spotifiy premium for almost 9 month and every month my paypal does it's...
2017-03-19 10:35:06 AM
2018-02-17 7:04:12 PM
Bittencourt
Spotify Star
1269 Views
5 replies
0 likes
Account
Premium

1269 Views
5 replies
0 likes

Can't Create New Account

So, I'm trying to create new accounts for my kids since they can be added to my family account now. Problem is, I can't add new accounts. The website just doesn't respond. I've tried on IE, Chrome, Firefox. iPad, you name it. I enter in their info (e...

derekabrown
Casual Listener
So, I'm trying to create new accounts for my kids since they can be added to my family account now. Problem is, I can't add new accounts. The website just doesn't respond. I've tried on IE, Chrome, F...
2016-05-26 3:58:51 AM
2018-02-17 7:00:37 PM
Bittencourt
Spotify Star
7080 Views
9 replies
1 likes
Account

7080 Views
9 replies
1 likes

Transfer music from one account to another

I would like to transfer all my saved music from my Facebook created account to my recently created Spotify one. An older post said to contact customer service, but both times I only get an automatically generated generic email that only says to chec...

user-removed
Visitor
I would like to transfer all my saved music from my Facebook created account to my recently created Spotify one. An older post said to contact customer service, but both times I only get an automatic...
2018-02-17 6:42:19 PM
2018-02-17 6:46:30 PM
Maxim
Spotify Star
655 Views
1 replies
0 likes
Account

655 Views
1 replies
0 likes

How can I change the nation on the website when it doesn't allow me to choose from other countries?

.

Cuchcu
Casual Listener
.
2018-02-17 5:14:24 PM
2018-02-17 5:31:15 PM
BerendB
Regular
390 Views
3 replies
0 likes

390 Views
3 replies
0 likes

Can't join family plan

I was invited through email to join a family plan, entered all the correct details only to receive error from Spotify saying that I can only change family plans once a year,

DerenBong
Newbie
I was invited through email to join a family plan, entered all the correct details only to receive error from Spotify saying that I can only change family plans once a year,
2018-02-17 3:58:04 PM
2018-02-17 5:26:23 PM
OviiiOne
Community Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

CHARGED twice

Hi I'm using spotify from Turkey and it's my first month I'm using one month's trial but I have been charged twice for 7.13Turkish Liras. To convert the USD It makes 1.9USD for twice

user-removed
Visitor
Hi I'm using spotify from Turkey and it's my first month I'm using one month's trial but I have been charged twice for 7.13Turkish Liras. To convert the USD It makes 1.9USD for twice
2018-02-17 4:38:10 PM
2018-02-17 5:12:00 PM
BerendB
Regular
295 Views
1 replies
0 likes
Premium
Subscription

295 Views
1 replies
0 likes

Unknown device using my account?

Hi! Every now and then, for some reason, my Spotify app starts up and starts playing Brazilian (?) music on a device unknown to me. First the device was called "Carly", however now it's called xt 1635-02, which according to Google is the Brazilian ve...

Tabee
Newbie
Hi! Every now and then, for some reason, my Spotify app starts up and starts playing Brazilian (?) music on a device unknown to me. First the device was called "Carly", however now it'...
2018-02-17 4:33:02 PM
2018-02-17 4:48:13 PM
BerendB
Regular
1014 Views
1 replies
0 likes
Account
Login
Other
Security

1014 Views
1 replies
0 likes

Superuser Contribution Chromecast and Spotfy extreme

Hi!I just subcribed to Spotify Premium. When i set the music quality to extreme i only get an option to upgrade to premium(for family).I also cant find the chromecast. It works fine with other apps.How can i fix this?

Norex92
Newbie
Hi! I just subcribed to Spotify Premium. When i set the music quality to extreme i only get an option to upgrade to premium(for family). I also cant find the chromecast. It works fine with o...
2017-07-03 2:02:22 PM
2018-02-17 4:44:27 PM
19pk69
Newbie
373 Views
2 replies
0 likes

373 Views
2 replies
0 likes

PS4 login not working

I have been trying to log on to Spotify on my PS4, but it did not take my log-in. After a long time i found out that i needed to use another username and password, so i tryed that and it worked - but not at all either. It accepts my log-in, but it ju...

user-removed
Visitor
I have been trying to log on to Spotify on my PS4, but it did not take my log-in. After a long time i found out that i needed to use another username and password, so i tryed that and it worked - but...
2018-02-15 7:30:50 PM
2018-02-17 4:31:35 PM
user-removed
Not applicable
705 Views
2 replies
0 likes
Account
Login
Other
Premium

705 Views
2 replies
0 likes

Account Hacked

Yesterday mt account was hacked, I contacted support who reset my account. Now my account has gone back to a free subscription (losing all my downloads). I pay for my subscription on the 16th - yesterday, so now I have to have to pay again to get my ...

abloxham
Newbie
Yesterday mt account was hacked, I contacted support who reset my account. Now my account has gone back to a free subscription (losing all my downloads). I pay for my subscription on the 16th - yeste...
2018-02-17 2:45:58 PM
2018-02-17 3:57:40 PM
Maxim
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Spotify Famille

Bonjour je viens de créer mon compte spotify famille, lorsque j'envoie les invitations à ma famille. ils les reçoivent mais ils ne peuvent pas se connecter. Ils utilisent leur adresse mail sur laquelle j'ai envoyer l'invitation ainsi que le mot de pa...

Walcottax
Newbie
Bonjour je viens de créer mon compte spotify famille, lorsque j'envoie les invitations à ma famille. ils les reçoivent mais ils ne peuvent pas se connecter. Ils utilisent leur adresse mail sur laquel...
2017-10-10 10:10:23 AM
2018-02-17 12:42:16 PM
Walcho
Newbie
1334 Views
3 replies
0 likes
Account
Login
Subscription

1334 Views
3 replies
0 likes

Account sbagliato

sono entrata in spotify e il mio account era disconnesso, ho provato a ricollegarmi ma mi appariva che account o password erano errati. Cosi ho cambiato password, ma ricollegandomi non ho trovato il mio account (playlist, abbonamento diversi ad esemp...

zellaa
Casual Listener
sono entrata in spotify e il mio account era disconnesso, ho provato a ricollegarmi ma mi appariva che account o password erano errati. Cosi ho cambiato password, ma ricollegandomi non ho trovato il ...
2018-02-16 1:32:10 PM
2018-02-17 12:38:50 PM
zellaa
Casual Listener
676 Views
2 replies
0 likes
Account

676 Views
2 replies
0 likes

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