cannot subscribe

[benwill2808]

Looks like this is the only way to get in touch with customer support? Please sort my subscription out. 

[Maxim]

Hey @benwill2808,

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.

What's exactly happening? Are you getting any error messages when trying to subscribe?

[benwill2808 · Accepted solution]

So I had to choose a different method of payment to subscribe. I have no idea why PayPal did not work for me, but worked Ok for my wife. I used a credit card instead. Problem solved.