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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 340 Views
  • 0 replies
  • 6 likes
  • Security
  • 340 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438398 Views
  • 970 replies
  • 108 likes
  • Account
  • 438398 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194639 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194639 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106585 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106585 Views
  • 70 replies
  • 11 likes

Solved!! Payment OK. No Premium yet

The frist payment was paid into my account but I still do not have premium access.And its strange that the promotional option says that I will pay R$1,99 for 3 months in sequence and then it will cost 14,90. But at the first time I got charged 14,90!...

  • Casual Listener
  •   The frist payment was paid into my account but I still do not have premium access. And its strange that the promotional option says that I will pay R$1,99 for 3 months in sequence and the...
  • iamleek
  • Community Legend
  • 475 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 475 Views
  • 7 replies
  • 0 likes

Deletei meu Facebook e não consigo mudar meu e-mail no Spotify

I canceled My Facebook and would like To chance a e-mail address to enter in Spotify

  • Casual Listener
  • I canceled My Facebook and would like To chance a e-mail address to enter in Spotify
  • JulianaMarques
  • Casual Listener
  • 171 Views
  • 1 replies
  • 1 likes
  • Login
  • 171 Views
  • 1 replies
  • 1 likes

Spotify premium 3 month offer

Hi. I bought Spotify premium, 3 month for 9kr.The question is, when should I sign off the premium membership if I don't want to pay for the full price after the 3 month (99kr)? Should I do it now or?? I really need help thanks.

  • Casual Listener
  • Hi. I bought Spotify premium, 3 month for 9kr. The question is, when should I sign off the premium membership if I don't want to pay for the full price after the 3 month (99kr)? Should I do it now o...
  • LordRollin
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

Cancel account

Hi: I´m being invoiced 9,99€ monthly for a service I´m not using.In fact, I don´t even know the username.We believe my son created 2 accounts under the same e-mail address.When i try to recuperate password to enter I always get directed to the same f...

  • Newbie
  • Hi:   I´m being invoiced 9,99€ monthly for a service I´m not using. In fact, I don´t even know the username. We believe my son created 2 accounts under the same e-mail address. When i try t...
  • LordRollin
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Charged twice

I got a new credit card number and received an email saying I needed to update my info, so I did. Then it charged my card so I thought everything was fine. Then today I got the same email so I did it again, charged again. How do I get the first charg...

  • Newbie
  • I got a new credit card number and received an email saying I needed to update my info, so I did. Then it charged my card so I thought everything was fine. Then today I got the same email so I did it...
  • LordRollin
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 144 Views
  • 1 replies
  • 0 likes

cant upgrade to premium

Hi. I want to get premium for 99cent. Im from germany. After the Paypal paying i get back to the 99cent-offer-website and my account is still free. What should I do?

  • Newbie
  • Hi. I want to get premium for 99cent. Im from germany. After the Paypal paying i get back to the 99cent-offer-website and my account is still free. What should I do?
  • LordRollin
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Premium
  • 170 Views
  • 1 replies
  • 0 likes

Spotify Scamming Me?

I just happened to go on my account to see if I could cancel my current subscription to get the 3 months for 99p deal, which I can't. (Great customer loyalty scheme spotify...) And it said that my next account renewal was going to be for SPOTIFY FAMI...

  • Newbie
  • I just happened to go on my account to see if I could cancel my current subscription to get the 3 months for 99p deal, which I can't. (Great customer loyalty scheme spotify...) And it said that my ne...
  • LordRollin
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Premium confusion

Hi all, I signed up for Spotify Premium for £0.99 and then accidentally upgraded to Spotify family - it was a mistake and I tried to go back but now apparently I can't until July, when the Premium subscription will end. I've tried to cancel and resta...

  • Newbie
  • Hi all, I signed up for Spotify Premium for £0.99 and then accidentally upgraded to Spotify family - it was a mistake and I tried to go back but now apparently I can't until July, when the Premium su...
  • user-removed
  • Not applicable
  • 197 Views
  • 2 replies
  • 0 likes
  • Premium
  • 197 Views
  • 2 replies
  • 0 likes

Solved!! Can anyone change my username?

Hello, I have registered a account on Spotify named "fillycheese" for a while and Im getting tired of the username.. so I was wondering if any moderator could change my username to "MusicVortex"? If one of the mods can that will be great. Im really g...

  • Casual Listener
  • Hello, I have registered a account on Spotify named "fillycheese" for a while and Im getting tired of the username.. so I was wondering if any moderator could change my username to "MusicVortex"? If ...
  • osornios
  • Spotify Star
  • 28691 Views
  • 16 replies
  • 1 likes
  • Account
    Other
  • 28691 Views
  • 16 replies
  • 1 likes

Spotify Family

My husband and I both had individual premium Spotify accounts. I upgraded to Spotify family and sent him the link. Now for some reason when he tries to logon to his account to access his playlists, it says "you have already created an account with th...

  • Newbie
  • My husband and I both had individual premium Spotify accounts. I upgraded to Spotify family and sent him the link. Now for some reason when he tries to logon to his account to access his playlists, i...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

all my money went to waste

i spent all my money for spotify gift card because i was going to buy 3 monts for 9NOK and my gift card was at 100NOK when i payed i only got 1 month for 100NOK and i have no money left WHY?????fml i hate my life

  • Newbie
  • i spent all my money for spotify gift card because i was going to buy 3 monts for 9NOK and my gift card was at 100NOK when i payed i only got 1 month for 100NOK and i have no money left WHY?????fml i...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
  • 188 Views
  • 1 replies
  • 0 likes

Cant upgrade from premium to Family

When i try to upgrade from premium to family it tells me to contact support team. I didnt realize but i signed up through I tunes. What should i do now. Cancel recurring payment to itunes? and re sign up through spotify Will i lose my playlist?Thanks

  • Newbie
  • When i try to upgrade from premium to family it tells me to contact support team.  I didnt realize but i signed up through I tunes. What should i do now. Cancel recurring payment to itunes? and ...
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Subscription

I want to change my credir card but it is impossible because when I try to change my country from Cololnbia to Peru it does not work. It keeps in Colombia.

  • Newbie
  • I want to change my credir card but it is impossible because when I try to change my country from Cololnbia to Peru it does not work. It keeps in Colombia.
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes

Spotify Family Plan

How is this working out for everyone? Besides the cheaper price, is it worth it for everyone? I saw that it is "restricted" for subscribers at the same adress, how does spotify know our adress?

  • Music Fan
  • How is this working out for everyone? Besides the cheaper price, is it worth it for everyone?   I saw that it is "restricted" for subscribers at the same adress, how does spotify know our adre...
  • justjames311
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Sonos and Spotify Family Premium

Hello!Family, Sonos, Premium I recently upgraded to a Spotify Family Premium account so I can have Sonos playing Spotify on one account while simultaneously playing elsewhere. When adding a new Spotify account to Sonos, I get the following message: S...

  • Newbie
  • Hello!Family, Sonos, Premium   I recently upgraded to a Spotify Family Premium account so I can have Sonos playing Spotify on one account while simultaneously playing elsewhere.   When ...
  • 668 Views
  • 0 replies
  • 0 likes
  • Premium
  • 668 Views
  • 0 replies
  • 0 likes

Subscribed, but not getting Premium

Bonjour,J'ai aussi payer 0.99 € pour 3 mois de compte premium mais je suis toujours utilisateur free alors que j'ai été débité de la Somme 3 fois.Je ne comprends pas pouvez-vous m'aider s'il vous plaît?Merci.

  • Newbie
  • Bonjour, J'ai aussi payer 0.99 € pour 3 mois de compte premium mais je suis toujours utilisateur free alors que j'ai été débité de la Somme 3 fois. Je ne comprends pas pouvez-vous m'aider s'il vo...
  • Bittencourt
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

sharing "your music" in family

I just subscribed to spotify family. We had a normal premium. Both my wife and I want to use the original "my music" entrees. Can this be duplicated?

  • Newbie
  • I just subscribed to spotify family. We had a normal premium. Both my wife and I want to use the original "my music" entrees. Can this be duplicated?
  • 138 Views
  • 0 replies
  • 0 likes
  • Premium
  • 138 Views
  • 0 replies
  • 0 likes

Solved!! Spotify's respond time

Hi guysI would simply just like to know if anyone has experience with contacting Spotify through their contact form and if you could tell me how long it took for Spotify to respond to your inquiry

  • Newbie
  • Hi guys I would simply just like to know if anyone has experience with contacting Spotify through their contact form and if you could tell me how long it took for Spotify to respond to your inquir...
  • Ambivalence
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Other
  • 227 Views
  • 1 replies
  • 0 likes

cant log in

HI, I've not been able to log in today. I was logged out on both computer and phone. I'm not sure what my password and username are because I never need them. My account is linked to facebook but logging in using my facebook account won't work either...

  • Newbie
  • HI,   I've not been able to log in today. I was logged out on both computer and phone. I'm not sure what my password and username are because I never need them. My account is linked to faceboo...
  • williamwang123
  • Newbie
  • 244 Views
  • 1 replies
  • 0 likes
  • Login
  • 244 Views
  • 1 replies
  • 0 likes

Sort music by category

Hello, so it is possible to choose mysic category as it has SoundCloud? Like pick dubstep or trap, and then sort it as trending or random? SoundClud has this future for free, I will prabobly leave spotify subscription because i already tiered to list...

  • Newbie
  • Hello, so it is possible to choose mysic category as it has SoundCloud? Like pick dubstep or trap, and then sort it as trending or random?   SoundClud has this future for free, I will prabobly...
  • 130 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 130 Views
  • 0 replies
  • 0 likes