Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My account email and password were changed. I replied to the automated email asking if this was me, which I said it was not. I received an auto-reply saying that the issue was on your end and should be resolved and everything should be back to normal...
I was charged 129 pesos on march 26 bases on my credit card statement when I activated the 7 day free trial. Currently (April 1, 2016) my 7 day free trial expires. I need a refund on my 129 pesos.
So I can´t login on Spotify anymore because my password stoped working. And I can´t reset it because the E-mail my account is registered to is old and not in use anymore.I have sent a message to the support but I have not heard anything from them for...
I have now paid 2 months of premium £9.99 x 2 through PayPal but my subscription is Free! I require a refund of these two payments.
Hi, forgot to add a couple of songs from last weeks discover list and i have no clue what artist or song it was, just that i liked it. Is it possible to get the list back somehow? Best regards, leuchdiodem
Hello Spotify I have an account which is continously being used by another user. I have tried everything: Logging out of my Facebook, changing Facebook password, set device password, sign out everywhere and still, ever so often, my account - which i ...
Hello, I recieved an email yesterday stating that my accounts primary email address has been changed, which was definately not me, and it would seem they have changed the password also as I can no longer login with my username. I've contacted the acc...
As a loyal spotify subscriber I have canceld my subscription, just for a short time.But I just paid this morning for my next month, after that I canceld my subscription, but my spotify status still changed to spotify 'free'' user.Is there anything th...
So basically I accidentally unticked a song and cmd Z didn't work and I can't remember what it's called and I want it back! All I know is that the album cover was of clouds and the artists name began with M! How can I get it back!?!
I had to create another account due to me forgetting my email and password. Now I am paying for 2 accounts. I've already sent 13 emails stating I need my account deleted but I get the same email and nothing is being done. Can you help?
I started a Family membership assuming I needed the 4 member option for me, my wife and 2 kids. I now realise that the 4 family member option is me plus 4. As I only need me plus 3 how do I now reduce my subscription to the lower cost option? Cheers ...
I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. Does anyone know what I can do to cancel my premium ...
Hi everyone! I forgot my Spotify credentials and I cannot cancel my subscription! Is there something I can do to cancel the subscription?? Please help because I'm getting the bank fees.
Hello, I've received a german Spotify gift card, but I'm from Austria and therefore have a Austrian Spotify account. Can I use the gift card with my account, even dough it's from a different country? Best regards
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have Steve no help or any instructions on how to fix thi...
So maybe a month ago I sumbled upon this really cool feature under the browse tab of my IOS app. There was a section called Your Mixes (located under discover and concerts) when I clicked on it, it brought me to what I would describe as a personalize...
I have Premiuim and all of the sudden my acoount dosent remember med and keeps on logging me off. I have restartede the Iphone and deletedde the app. several times.
Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it..I seen that i was subscribed the other day so i logged on using the email registered to my paypal account and when i got on ...
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de abril, mi smart tv me sacó d ela aplicación porque...
I had one free month spotify, but I was 1 day to late for stopping my account. So their is 10 euro off on my bank. I want to upgrade for the rest of the month ,because i have paid 10 euro. I don't want to pay extra for the month. Can i go primium aga...