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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381715 Views
  • 918 replies
  • 107 likes
  • Account
  • 381715 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166139 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166139 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96871 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96871 Views
  • 68 replies
  • 10 likes

Solved!! Charged After 3 Month .99 cent Trial. Please Help?

Hey, guys. I'm in quite a pickle. I was enjoying Spotify Premium for the 3 month trial and I had planned to re-subscribe in the future, but at the moment, my hands are tied when it comes to finances. The .99 cent promotion sold me to give it chance b...

  • Casual Listener
  •           Hey, guys. I'm in quite a pickle. I was enjoying Spotify Premium for the 3 month trial and I had planned to re-subscribe in the future, but at the moment, my hands ...
  • iosua2002
  • Casual Listener
  • 568 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 568 Views
  • 3 replies
  • 0 likes

Spotify charging me for subscription on the 9th when it said I would be charged on the 10th

Spotify has said that Spotify premium will renew on the 10/05/16 and I'll be charged 12.99. But today's the 9th and I've been charged even though I wanted to cancel my subscription ?? What do I do

  • Visitor
  • Spotify has said that Spotify premium will renew on the 10/05/16 and I'll be charged 12.99. But today's the 9th and I've been charged even though I wanted to cancel my subscription ?? What do I do
  • LordRollin
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 103 Views
  • 1 replies
  • 0 likes

I am being charged and not receiving premium

I guess there is no way to contact a human being over a phone for this service. I am being charged for premium service however in my account it says I have no such service. How do I get in touch with spotify so I can have this charge canceled and mov...

  • Newbie
  • I guess there is no way to contact a human being over a phone for this service. I am being charged for premium service however in my account it says I have no such service. How do I get in touch with...
  • Ambivalence
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Student Discount didn't work, But still got charged

I recently tried to get the student discount but they said they couldn't find me even though my school was listed. So I gave up and just got regular premium but I was charged for both Student Discount and Premium. How can I get this fixed??

  • Newbie
  • I recently tried to get the student discount but they said they couldn't find me even though my school was listed. So I gave up and just got regular premium but I was charged for both Student Discoun...
  • LordRollin
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

i want to create a new account

I created a new account because I wanted a new username and bc I had strangers logged into my old one. I would like to transfer my playlists from my old account to my new one. I have already contacted spotify support and nothing....

  • Casual Listener
  • I created a new account because I wanted a new username and bc I had strangers logged into my old one.   I would like to transfer my playlists from my old account to my new one. I have already...
  • LordRollin
  • Community Legend
  • 142 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 142 Views
  • 3 replies
  • 0 likes

Purchased premium but never received an email.

I purchased spotify premium for a friend but they never received the email. Is there someone I can contact to resolve this?

  • Newbie
  • I purchased spotify premium for a friend but they never received the email. Is there someone I can contact to resolve this?
  • osornios
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 1 replies
  • 0 likes

BOGUS subscription, get rid of it...NOW

A scam artist created and may be using this account which i cannot cancel... until June. VAST holes is Spotify!BOGUS receipt:Receipt for order 1045907132017DateMay 9, 2016Order number197312240951071Payment methodRetailerSpotify Canada Inc.VAT number8...

  • Casual Listener
  • A scam artist created and may be using this account which i cannot cancel... until June. VAST holes is Spotify! BOGUS receipt: Receipt for order 1045907132017 DateMay 9, 2016 Order number19731224...
  • stuffgml
  • Casual Listener
  • 144 Views
  • 2 replies
  • 0 likes
  • Account
  • 144 Views
  • 2 replies
  • 0 likes

Pin code invalid

Hello I bought a spotify card for 30 euro but when i want to redeem my code its says is is unvalid. I contacted costumer service in Belgium but there was no replay. i've been waiting for over a week

  • Casual Listener
  • Hello   I bought a spotify card for 30 euro but when i want to redeem my code its says is is unvalid. I contacted costumer service in Belgium but there was no replay. i've been waiting for ove...
  • Maxim
  • Spotify Star
  • 3022 Views
  • 3 replies
  • 0 likes
  • Account
  • 3022 Views
  • 3 replies
  • 0 likes

Premium account randomly switched back to free.

I am a starbuck partner and have been using the perks of premium for five months now until suddenly my account was switched back to a regular free account. I am still employed and all my coworkers still have premium and have had it for much longer th...

  • Casual Listener
  • I am a starbuck partner and have been using the perks of premium for five months now until suddenly my account was switched back to a regular free account. I am still employed and all my coworkers st...
  • KatesHere
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 385 Views
  • 3 replies
  • 0 likes

Help I want to Delete Account - No Option to do So

Hiya, I would like to delete my free spotify account but there seems to be an infinate loop preventing me from doing so. Reason is the new T&C request for my data that (a) I don't want to give, (b) isn't necessary for Spotify to have (in my opinion)....

  • Visitor
  • Hiya,   I would like to delete my free spotify account but there seems to be an infinate loop preventing me from doing so. Reason is the new T&C request for my data that (a) I don't want t...
  • KatesHere
  • Community Legend
  • 671 Views
  • 4 replies
  • 2 likes
  • Account
  • 671 Views
  • 4 replies
  • 2 likes

Canceled but still charged

I canceled my spotify premium today but, the first day of the membership I didn't want, I was charged. I would like a refund

  • Newbie
  • I canceled my spotify premium today but, the first day of the membership I didn't want, I was charged. I would like a refund
  • KatesHere
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 1 replies
  • 0 likes

Account Information says 4,99€ but got charged 9,99€?

I don't know why but my Account has been using Spotify Students, on the Account Information site it says I'll be charged 4,99€ but I got charged 9,99€.What's wrong?

  • Newbie
  • I don't know why but my Account has been using Spotify Students, on the Account Information site it says I'll be charged 4,99€ but I got charged 9,99€. What's wrong?
  • KatesHere
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Spotify still charging me

I have cancelled my Spotify account months ago, but it is still charging me & I can't figure out why. I would like my money back for he past few months.

  • Newbie
  • I have cancelled my Spotify account months ago, but it is still charging me & I can't figure out why. I would like my money back for he past few months.
  • LordRollin
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Charged money on my credit card without my permission

So I applied for premium as a student but they didn't accept my information to get Spotify and they charged five dollars to my credit card and didnt even give me premium!!!!!!

  • Newbie
  • So I applied for premium as a student but they didn't accept my information to get Spotify and they charged five dollars to my credit card and didnt even give me premium!!!!!!
  • LordRollin
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Importing playlists and songs from iTunes

I am having a problem where I can import iTunes playlists and local songs into Spotify from my home computer but not from my other computer (which is the one where the most songs are resident). Does Spotify tie itself to one device for importing play...

  • Casual Listener
  • I am having a problem where I can import iTunes playlists and local songs into Spotify from my home computer but not from my other computer (which is the one where the most songs are resident). Does ...
  • crizik
  • Casual Listener
  • 169 Views
  • 2 replies
  • 0 likes
  • Premium
  • 169 Views
  • 2 replies
  • 0 likes

Solved!! Can't Save "Follow" Widget Under Signature

Hey all, I've been trying to put my embed code for a follow button into the signature tab under Personal Information, but I keep getting an error message. Specifically: Your setting's value has been changed because invalid HTML was found. The invalid...

  • Visitor
  • Hey all,   I've been trying to put my embed code for a follow button into the signature tab under Personal Information, but I keep getting an error message.   Specifically: Your se...
  • user-removed
  • Not applicable
  • 427 Views
  • 4 replies
  • 0 likes
  • Account
  • 427 Views
  • 4 replies
  • 0 likes

Reset Likes and Unlikes globally

Is there a way to reset the likes and dislikes for an account gloabaly. I do not even see a way to change per song. On the andriod app the dislike thumbs down button is right next to the back a song button. Easy to fat finger if not paying close atte...

  • Casual Listener
  • Is there a way to reset the likes and dislikes for an account gloabaly.  I do not even see a way to change per song.  On the andriod app the dislike thumbs down button is right next to the ...
  • gnovella16
  • Roadie
  • 1694 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1694 Views
  • 3 replies
  • 0 likes

Solved!! Switching from premium to student discount premium

I currently am paying for full price premium and am wanting to switch over to get the student discount premium because I am a student at a university. How do I do this while also keeping my account intact?

  • Casual Listener
  • I currently am paying for full price premium and am wanting to switch over to get the student discount premium because I am a student at a university. How do I do this while also keeping my account i...
  • lukebotham1
  • Community Legend
  • 323 Views
  • 3 replies
  • 0 likes
  • Premium
  • 323 Views
  • 3 replies
  • 0 likes

Payment

Dear Who is in charge. I can not pay my mountly payment because there is kind of problem with my credit card. If you dont mind waiting for some time untill the problem solved, or you may freze my account.Please inform.Regards.

  • Newbie
  • Dear Who is in charge.   I can not pay my mountly payment because there is kind of problem with my credit card. If you dont mind waiting for some time untill the problem solved, or you may fre...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

Solved!! I want a refund

So last Thursday I decided to get Spotify premium (the student discount for $4.99) and I entered my payment information which went through! I got a notification from my bank saying I just bought something for $4.99 and then lo and behold I get a noti...

  • Newbie
  • So last Thursday I decided to get Spotify premium (the student discount for $4.99) and I entered my payment information which went through! I got a notification from my bank saying I just bought some...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes