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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9971 Views
  • 3 replies
  • 9 likes
  • Security
  • 9971 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497505 Views
  • 982 replies
  • 112 likes
  • Account
  • 497505 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214328 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214328 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122807 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122807 Views
  • 72 replies
  • 12 likes

Solved!! Can't change subscription to Spotify Family

So here's the thing. I had a premium subscription, that I had to cancel because an unrelated problem with my credit card. I decided to upgrade again, but to a family plan, so my parents and brother could add to that plan and cancel their own subscrip...

  • Visitor
  • So here's the thing. I had a premium subscription, that I had to cancel because an unrelated problem with my credit card.    I decided to upgrade again, but to a family plan, so my parent...
  • user-removed
  • Not applicable
  • 2391 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 2391 Views
  • 2 replies
  • 0 likes

Solved!! Spotify deleted my premium account?

I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...

  • Casual Listener
  • I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
  • laurasssds123
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 368 Views
  • 2 replies
  • 0 likes

Accidently switched to family premium.

I was going to click on an offer as I tought that my Spotify subscription was cancelled.I then clicked and found out that I accidently have paid for a month of family premium when I was going for premium only.Is there any way that I can get my accoun...

  • Newbie
  • I was going to click on an offer as I tought that my Spotify subscription was cancelled. I then clicked and found out that I accidently have paid for a month of family premium when I was going for...
  • user-removed
  • Not applicable
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

2 problems, how to disconnect an unknown unit and why does music start playing automatically?

Hey,I have 2 problems. 1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1".)2. Music starts playing suddenly and automatically without me...

  • Newbie
  • Hey, I have 2 problems.   1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1"....
  • Bittencourt
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Other
  • 190 Views
  • 1 replies
  • 0 likes

" This song is not available , if the file is located on your computer , you can import it. "

Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song and each artist . Sry my English is very bad .. ; )

  • Newbie
  •   Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song...
  • user-removed
  • Not applicable
  • 160 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 160 Views
  • 2 replies
  • 0 likes

Changing Country Setting

Can somebody help me change my current country setting to Malta? The only available country when I try to change it is the UK. Thank you

  • Casual Listener
  • Can somebody help me change my current country setting to Malta? The only available country when I try to change it is the UK.    Thank you
  • Bittencourt
  • Spotify Star
  • 584 Views
  • 6 replies
  • 0 likes
  • Account
  • 584 Views
  • 6 replies
  • 0 likes

Plan Familiar

Plan Familiar He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el user me dice que ya existe (obvio), como la puedo eliminar??...

  • Newbie
  • Plan Familiar   He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el ...
  • 270 Views
  • 0 replies
  • 0 likes
  • Premium
  • 270 Views
  • 0 replies
  • 0 likes

My account email was changed

My account email was changed and someone stole my account! Can anyone pleaseFrom Spotify please help me!?

  • Newbie
  • My account email was changed and someone stole my account! Can anyone please From Spotify please help me!?
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Subscription Promotion the day after I subscribed

I was offered by email a 6.99€ per 3 months of subscription which I thought was a good price and proceeded to purchase. The next day, I was online and found out that there is a promotion offering 3 months for 0.99€ only! The email that was sent with ...

  • Newbie
  • I was offered by email a 6.99€ per 3 months of subscription which I thought was a good price and proceeded to purchase. The next day, I was online and found out that there is a promotion offerin...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family

I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question:1 - Currently i live in a different state than my family, but i still go visit them frequently. The ...

  • Newbie
  • I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question: 1 - Currently i live in a different state than ...
  • user-removed
  • Not applicable
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

Premium in other countries

I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!

  • Newbie
  • I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there?   Thanks!  
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Liked from radio... Where is it? Newbie needs help. Please!

A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere. I'm not sure if it was a playlist, and I don't remember where I could ...

  • Casual Listener
  • A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere....
  • ferpb
  • Newbie
  • 10109 Views
  • 5 replies
  • 0 likes
  • Account
  • 10109 Views
  • 5 replies
  • 0 likes

Paypal loop

I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part, i saw people had this problem before but none of them helped me. any help ? thanks.

  • Newbie
  • I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part,  i saw people had this problem before but none of them helped me. any help ?  t...
  • user-removed
  • Not applicable
  • 2355 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 2355 Views
  • 2 replies
  • 1 likes

Refund/mistake

On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then yesterday I was charged 9.99 for my older regular acc...

  • Casual Listener
  • On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then ye...
  • user-removed
  • Not applicable
  • 244 Views
  • 2 replies
  • 0 likes
  • Account
  • 244 Views
  • 2 replies
  • 0 likes

Solved!! Can't join family plan because my country is glitched

I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't change my country because it keeps asking me to resub...

  • Casual Listener
  • I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't ch...
  • peaceandpizza
  • Casual Listener
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Unable to login after changing passwords

Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the username and password is incorrect. (error code: 3)...

  • Casual Listener
  • Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the ...
  • tonyadorsey50
  • Casual Listener
  • 480 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 480 Views
  • 4 replies
  • 0 likes

Deleted facebook with Premium membership, don't want to get billed

I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete my facebook yesterday. Any help/suggestions? I alr...

  • Newbie
  • I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete...
  • Bittencourt
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Can´t load payment

Hello, I decided that I want to buy 3 months for 0.99 cents, but when I click on premium it only says free trial, and action for 0,99 is nowhere. Thats first problem. So I tell myself that maybe I have to use first that free 30 days (that 3 months of...

  • Newbie
  • Hello, I decided that I want to buy 3 months for 0.99 cents, but when I click on premium it only says free trial, and action for 0,99 is nowhere. Thats first problem. So I tell myself that maybe I ...
  • 155 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Spotify thinks I'm French after login on through facebook

My Spotify thinks I'm France after I've just downloaded it and logged in through Facebook. I haven't been to France for the last 2 years and it's really bugging me. I was going to buy premium but not bothering if it's going to be French music

  • Newbie
  • My Spotify thinks I'm France after I've just downloaded it and logged in through Facebook. I haven't been to France for the last 2 years and it's really bugging me. I was going to buy premium but not...
  • 127 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 127 Views
  • 0 replies
  • 0 likes

Is there any easier way to deal with customer service?

Long story short I had 2 years of prepaid service setup on my account which I dumbly messed up by trying to switch it to a family plan. Now all I want to do is try to restore it back to its original state and I tried dealing with customer service thr...

  • Newbie
  • Long story short I had 2 years of prepaid service setup on my account which I dumbly messed up by trying to switch it to a family plan.  Now all I want to do is try to restore it back to its ori...
  • user-removed
  • Not applicable
  • 258 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 258 Views
  • 2 replies
  • 0 likes