cant log in, forgot email

[flocture]

Plan

Free

Country

Germany

My Question or Issue

i want to reset my password but i dont know my email what can i do?

[Ethan_Moore004]

Hi there,

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

If this works please mark as solution

If you need anymore help feel free to ask!

😃

[MauriceMV]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible. Please note that it can take up to 48 hours to get a reply.