deactivating account

[user-removed]

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent  a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me. 

[KatesHere]

Hey there and thanks for reaching out!
This is odd. Did you use the contact form?
If you want to permantly close your Spotify account you can follow this link as well. However, if you want to cancel your subscription the check this first.

Hope this was helpful!
K

[Cgmorrone]

I want to unsubscribe spodify. It is billing me Every month , this needs to stop.

[Cgmorrone]

Stop billing me you actually owe me money never signed yo for this crap! Money doesn't grow on trees. I will take further action if this doesn't change

[KatesHere]

Hey there @Cgmorrone,

To unsubscribe from Premium, follow these steps:

[Remember, canceling your subscription reverts your account to the Free ad-based version.]

1. Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
2. Under Subscription and payment, click cancel your subscription.
   
3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
4. Click CANCEL MY SUBSCRIPTION.
5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. 
 

[Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.]

Hope this helped!

K

[JulienCogordan]

The same happened to me !  No answer to my email of unsuscribe !