forgot password, and email

[lauretasmusic]

Hi,

I have a problem with my login. I have forgotten my password to my spotify and the e-mail I used to register my spotify account does no longer exist. Up until now I have been logging in with my facebook. And since I do not remember the password and the e-mail no longer exists I am unable to reset my password. Does anyone know how i can solve this problem?

[kbrooksc]

Hi there!

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

They can also be reached through their Twitter Handle @SpotifyCares

If you use the online contact form instead of Twitter, make sure to check your inbox and junk folder for an email from Spotify.

Cheers!