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@user-removed - Does this contact form work?
Unfortunately your request really does need to go to the contact team since some personal details will be needed to verify ownership.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
@user-removed wrote:
That one seems to have worked. Got an automated email
To bump your case in the system so you get a reply as soon as possible, can you reply directly to that automated email reply (just with your original message again) even if it is from no-reply and someone will get back to you in the near future. ๐
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am in my account, and cannot change my password, as I do not remember my old password. I know my email address and my
username for my account. How do I get an email sent to me asking me to reset my password?
Ciao for now.
To get a password reset:
1. Go to https://www.spotify.com/password-reset/
2. If you get redirected to your online profile (where you need to current password to make the change), you are still logged into the website. Click on your name at the top and choose Log Out.
3. Return to https://www.spotify.com/password-reset/ and you should be able to request a reset.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I forgot my password, and I can reset? give me help?
I have changed many times my password when I have ordered an e-mail link to do it. I know my e-mail address and I'm sure which password I've written. Anyway I get all the time information; incorrect username or password. I just bought a premium. For nothing?
No problem anymore. My mistake with username.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ