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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262684 Views
  • 790 replies
  • 81 likes
  • Account
  • 262684 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128941 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128941 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71910 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71910 Views
  • 63 replies
  • 8 likes

Charged for a mistake

So basically i was going to purchase the student discount deal so i put in my high school and my dob and i clicked continue it said that it needed to be a college so i decided not to do it anymore but then 4 minutes later i get a notification saying ...

  • Newbie
  • So basically i was going to purchase the student discount deal so i put in my high school and my dob and i clicked continue it said that it needed to be a college so i decided not to do it anymore bu...
  • user-removed
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • Hip
  • 320 Views
  • 2 replies
  • 0 likes

Can't login and can't reset password

I've been trying to login to spotify on all my devices, but it says my password is incorrect. Yet I've gotten no email that my password was changed and whenever I try to reset it, it says my account doesn't exist.

  • Casual Listener
  • I've been trying to login to spotify on all my devices, but it says my password is incorrect. Yet I've gotten no email that my password was changed and whenever I try to reset it, it says my account ...
  • zSn0w
  • Roadie
  • 337 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Security
  • 337 Views
  • 7 replies
  • 0 likes

Cuenta de Premium

Por favor alguien me puede decir porque no tengo Premium si ya se me hizo el cargo a large tarjeta

  • Newbie
  • Por favor alguien me puede decir porque no tengo Premium si ya se me hizo el cargo a large tarjeta
  • 52 Views
  • 0 replies
  • 0 likes
  • Premium
  • 52 Views
  • 0 replies
  • 0 likes

Dudas

Pague con mi targeta de credito y me isieron el cobro y aun no soy primium

  • Newbie
  • Pague con mi targeta de credito y me isieron el cobro y aun no soy primium
  • 57 Views
  • 0 replies
  • 0 likes
  • Premium
  • 57 Views
  • 0 replies
  • 0 likes

Upgrading to Spotify premium

Upgraded to family, but get charged for both regular premium and family premium. How do I get the money back?

  • Newbie
  • Upgraded to family, but get charged for both regular premium and family premium. How do I get the money back?
  • user-removed
  • Not applicable
  • 90 Views
  • 1 replies
  • 0 likes
  • Premium
  • 90 Views
  • 1 replies
  • 0 likes

Settings - Changing country

HelloI have a situation that I do not know how to change. I made my premium account while I was living in Spain and therefore I was paying there with a spanish card and everyhting. After some months/years, I came back to Denmark, and I am trying to c...

  • Newbie
  • Hello I have a situation that I do not know how to change. I made my premium account while I was living in Spain and therefore I was paying there with a spanish card and everyhting. After some month...
  • osornios
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Stole my money

I paid the $.99 for the 3 month premium. I haven't gotten it at all. Spotify wont even register that I paid for it. My bank account shows I did though. I can't contant spotify staff. I emailed them and I got an auto-mail back which has no solutions a...

  • Newbie
  • I paid the $.99 for the 3 month premium. I haven't gotten it at all. Spotify wont even register that I paid for it. My bank account shows I did though. I can't contant spotify staff. I emailed them a...
  • zanelowry
  • Newbie
  • 90 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 90 Views
  • 2 replies
  • 0 likes

Finding my family (Premium Family subscription)

Hi, i upgraded to Premium Family resently. My family, who is NOT on Facebook, made a profile. I wanted to add them as friends, but i cant find out how? Where can i find them? I can only search for Facebook friends? Thanks

  • Casual Listener
  • Hi, i upgraded to Premium Family resently. My family, who is NOT on Facebook, made a profile. I wanted to add them as friends, but i cant find out how? Where can i find them? I can only search for Fa...
  • osornios
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 79 Views
  • 1 replies
  • 0 likes

I can not pay with PayPal without credit card

Hallo,i tried several times to renew my payment becaus Spotify said there was a problem with the payment.But everytime I go on the payment button fpr paying with PaPal it is shown that i need to add a credit card. I don't have a credit card. How can ...

  • Newbie
  • Hallo, i tried several times to renew my payment becaus Spotify said there was a problem with the payment. But everytime I go on the payment button fpr paying with PaPal it is shown that i need to ...
  • osornios
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Premium
  • 400 Views
  • 1 replies
  • 0 likes

Switch country from AT to CH did not work (still using Austrian Credit Card)

Hi - I followed the instructions on https://support.spotify.com/ch-de/learn-more/faq/?ref=in_top#!/article/how-can-i-change-my-country-settingto change the country from AT to CH (I moved from Austria to Switzerland and pay with an Austrian Credit Car...

  • Newbie
  • Hi - I followed the instructions on  https://support.spotify.com/ch-de/learn-more/faq/?ref=in_top#!/article/how-can-i-change-my-country-setting to change the country from AT to CH (I moved fro...
  • osornios
  • Spotify Star
  • 163 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 163 Views
  • 3 replies
  • 1 likes

accidentally subscribed to premium under wrong account

So I subscribed to premium under the wrong account while my friend was logged into her facebook on my phone. How do i change it back to my account?

  • Newbie
  • So I subscribed to premium under the wrong account while my friend was logged into her facebook on my phone. How do i change it back to my account?
  • user-removed
  • Not applicable
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 98 Views
  • 1 replies
  • 0 likes

Payment failed

I got an email saying my account paused due to payment not going through but bank say no issues? Tried to re enter card number and it says there is a problem?

  • Casual Listener
  • I got an email saying my account paused due to payment not going through but bank say no issues? Tried to re enter card number and it says there is a problem?
  • osornios
  • Spotify Star
  • 113 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 2 replies
  • 0 likes

Family Account - Whats happens with my old suscription?

Hello, I had a Premium Plan before but I recently joined to a Family Plan where the holder is my sister. i'd like to know if I will not have to pay more Premium invoices, instead my sister will do with the Family Plan, it is correct? I mean, should I...

  • Casual Listener
  • Hello, I had a Premium Plan before but I recently joined to a Family Plan where the holder is my sister.    i'd like to know if I will not have to pay more Premium invoices, ins...
  • osornios
  • Spotify Star
  • 137 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 2 replies
  • 0 likes

All offline music is gone

Hi all!Since yesterday morning all my offline music is gone. I did not log out or something (so I am sure that I have the right account), it still says that I have premium and I did actually pay for it too. Any ideas what I could do?

  • Newbie
  • Hi all! Since yesterday morning all my offline music is gone. I did not log out or something (so I am sure that I have the right account), it still says that I have premium and I did actually pay ...
  • osornios
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Nueva cuenta

Hola, quiero eliminar esta cuenta asociada a mi facebook puesto que tengo otra que es la que uso hasta el día de hoy.

  • Visitor
  • Hola, quiero eliminar esta cuenta asociada a mi facebook puesto que tengo otra que es la que uso hasta el día de hoy.
  • osornios
  • Spotify Star
  • 69 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 69 Views
  • 1 replies
  • 0 likes

Paid for family premium.

Hi hope someone can help me with this situation, I suscribe to family premium and paid it with my card and after I clik on submit, it shows a note that says: your card must be having a bad day, but guess what spotyfy made a charge to my card account ...

  • Newbie
  • Hi hope someone can help me with this situation, I suscribe to family premium and paid it with my card and after I clik on submit, it shows a note that says: your card must be having a bad day, but g...
  • Bittencourt
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium
  • 74 Views
  • 1 replies
  • 0 likes

Old Premium Account + Family Account

Dear Community,I have now been connected with my family's Spotify Subscription, however, I am not sure if I still have my old Premium account activated? as you can imagine, I don't want to pay double - Please Help!!

  • Newbie
  • Dear Community, I have now been connected with my family's Spotify Subscription, however, I am not sure if I still have my old Premium account activated? as you can imagine, I don't want to pay do...
  • JCdotnl
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Lost family subscription and all playlists associated as well

.. few days ago i had to relog in on my apple devices and i noticed it now lists me as free and not on my family subscription and on my acocut lost all my playlists and follower/following. This only is affecting the primary account on the family plan...

  • Casual Listener
  • .. few days ago i had to relog in on my apple devices and i noticed it now lists me as free and not on my family subscription and on my acocut lost all my playlists and follower/following. This only ...
  • Mjc1874
  • Newbie
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Like everyone else, I paid for a subscription, and have not recieved it...

Hello. I am trying to upgrade to spotify premium and I noticed there was an offer for 3 months for 99 cents for the first 3 months. I clicked email me the offer. Well after a few hours, still no email. So I sign in to the website, the same offer is t...

  • Newbie
  • Hello.    I am trying to upgrade to spotify premium and I noticed there was an offer for 3 months for 99 cents for the first 3 months. I clicked email me the offer. Well after a few hours...
  • 67 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 67 Views
  • 0 replies
  • 0 likes

quiero cancelar una solicitud de cerrar cuenta

Ya no quiero cerrar mi cuenta de spotify como anulo esa solicitud

  • Casual Listener
  • Ya no quiero cerrar mi cuenta de spotify como anulo esa solicitud
  • osornios
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes