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gift subscription mistake

gift subscription mistake

I bought my dad a 6-month subscription and while I was setting up a new account for him, I was already automatically logged in to my account, and the gift card went into my account, not his new one. The user interface did not give me an option to add it to the new account and it automatically went into my account. Is there anything I can do to move the gift card to my dad's account from my account? 

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1 Reply

Hi @ngolini and welcome to the community 🙂

Unfortunately, subscriptions are non-transferable. You may get lucky if you contact customer services directly using the Support Form, but there's no guarantee.

 

Liam

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