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I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken the 30 day free trial before. And now when I took it it was only for 30 days?

Help please!

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1 Reply

Hey there @ElisaAnn223 and welcome to the Community!

 

The offers do change from time to time and eligibility varies. If you feel that you were eligible for the 60 days but only got 30, I recommend reaching out to Spotify Support. 

 

They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form


If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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