Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

"Oh no! Something has gone wrong!" - trying to get premium

"Oh no! Something has gone wrong!" - trying to get premium

Hi guys, I've been on a 6 month premium subscription that was offered with my Vodafone phone plan. Today I got an SMS to say it is my last day of the subscription and I can upgrade to premium now. I tried to as I saw the offer of 3 months for $0.99 - when I click on "get premium" I get the following page. I've tried this on Chrome on my phone and Chrome on my PC but I cannot get past it. Can someone help me?!

 

Capture.PNG

Reply
2 Replies

FYI - I also just tried it on IE - same issue.

Hi there @dlucksoner

 

If you have had premium before you are NOT eligible for the 3 month 0.99 deal and you will be charged fully when subscribing, if you've had premium before/ your payment method has been used for premium before I suggest you to sign up for an other offer here.

 

Problem solved? Please "Accept as solution"

Suggested posts