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"Oh no! Something has gone wrong!" - trying to get premium

"Oh no! Something has gone wrong!" - trying to get premium

Hi guys, I've been on a 6 month premium subscription that was offered with my Vodafone phone plan. Today I got an SMS to say it is my last day of the subscription and I can upgrade to premium now. I tried to as I saw the offer of 3 months for $0.99 - when I click on "get premium" I get the following page. I've tried this on Chrome on my phone and Chrome on my PC but I cannot get past it. Can someone help me?!

 

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2 Replies

FYI - I also just tried it on IE - same issue.

Hi there @dlucksoner

 

If you have had premium before you are NOT eligible for the 3 month 0.99 deal and you will be charged fully when subscribing, if you've had premium before/ your payment method has been used for premium before I suggest you to sign up for an other offer here.

 

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