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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170723 Views
  • 695 replies
  • 57 likes
  • Account
  • 170723 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089933 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089933 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51838 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51838 Views
  • 58 replies
  • 8 likes

Pago no reconocido

Ayer pague mi cuenta por medio de oxxo pero es hora que aún no tengo la cuenta premium que tengo que hacer ?

  • Newbie
  • Ayer pague mi cuenta por medio de oxxo pero es hora que aún no tengo la cuenta premium que tengo que hacer ?
  • osornios
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Pago no reconocido

Que tal, ayer cambie mis datos de pago, se realizo el cargo a mi tarjeta, recibi confirmacion del banco pero Spotify continua diciendo que mi pago no paso.

  • Newbie
  • Que tal, ayer cambie mis datos de pago, se realizo el cargo a mi tarjeta, recibi confirmacion del banco pero Spotify continua diciendo que mi pago no paso.
  • osornios
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 117 Views
  • 1 replies
  • 0 likes

Account Hacked

My account was hacked early this morning. I have have responded to both the email i got this morning saying my information was changed and sent an email anomoously but haven't heard anything yet. I have a premium account so basically right now I'm pa...

  • Casual Listener
  • My account was hacked early this morning.  I have have responded to both the email i got this morning saying my information was changed and sent an email anomoously but haven't heard anything ye...
  • Maxim
  • Spotify Star
  • 116 Views
  • 3 replies
  • 0 likes
  • Account
  • 116 Views
  • 3 replies
  • 0 likes

Is spotify a scam?

I recently signed up for a free preview of spotify which required me to give over my Paypal information. I used the service for a couple of days and never used it again. Now I'm being billed and can't find a customer service number for help. I have t...

  • Newbie
  • I recently signed up for a free preview of spotify which required me to give over my Paypal information. I used the service for a couple of days and never used it again. Now I'm being billed and can'...
  • osornios
  • Spotify Star
  • 814 Views
  • 11 replies
  • 1 likes
  • 814 Views
  • 11 replies
  • 1 likes

Family account

We have a family account. But we have lost the user name and the password to the Admin account of our family account. We have only log on information to our sub accounts. How do we get information of our Admin account? We want to add new members but ...

  • Newbie
  • We have a family account. But we have lost the user name and the password to the Admin account of our family account. We have only log on information to our sub accounts. How do we get informati...
  • LordRollin
  • Community Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 84 Views
  • 1 replies
  • 0 likes

problem getting premium

For some reason my debit card is not being accepted on your side because I went to the bank and everything is fine on my end. But I keep getting the message saying that there seems to be a problem with card or payment provider. There is money on the ...

  • Regular
  • For some reason my debit card is not being accepted on your side because I went to the bank and everything is fine on my end. But I keep getting the message saying that there seems to be a problem wi...
  • osornios
  • Spotify Star
  • 211 Views
  • 12 replies
  • 0 likes
  • Subscription
  • 211 Views
  • 12 replies
  • 0 likes

Problem with Family Subscription

Hi guys,i upgraded Spotify for 2 persons, but when i add the email adress to invite the person, he does not get the invitation email from spotify. i also tried this with another email adress of mine. also i didnt got an invitiation email from spoitfy...

  • Casual Listener
  • Hi guys, i upgraded Spotify for 2 persons, but when i add the email adress to invite the person, he does not get the invitation email from spotify. i also tried this with another email adress of min...
  • LordRollin
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 87 Views
  • 1 replies
  • 0 likes

login issues

My spotify randomly logged me out if my iphone, and now i know my username, and not the email, so using forgot password wont help. if anyone knows how to figure out the email i used for the spotify account, help would be much appreciated

  • Newbie
  • My spotify randomly logged me out if my iphone, and now i know my username, and not the email, so using forgot password wont help. if anyone knows how to figure out the email i used for the spotify a...
  • LordRollin
  • Community Legend
  • 70 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 70 Views
  • 1 replies
  • 0 likes

Solved!! Start problem with galaxy s5

Hi! After the last actualization the app is not working on my galaxy s5. I've been searching for an answer to my problem and found out a lot of people with it too.I'm premium and would like to know if there is someone working to solve things out plea...

  • Casual Listener
  • Hi! After the last actualization the app is not working on my galaxy s5. I've been searching for an answer to my problem and found out a lot of people with it too. I'm premium and would like to know...
  • Sarah81
  • Newbie
  • 748 Views
  • 6 replies
  • 0 likes
  • Other
  • 748 Views
  • 6 replies
  • 0 likes

Family Premium Payment via Boku

Is it possible to upgrade to Family Premium via Boku? 

  • Newbie
  • Is it possible to upgrade to Family Premium via Boku? 
  • LordRollin
  • Community Legend
  • 751 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 751 Views
  • 1 replies
  • 0 likes

Using gift card for spotify family

Hi, I have a spotify premium family subscription and received a spotify gift card at a recent birthday. Unfortunately, I realized somewhat late that the spotify gift card is not applicable for a family subscription. Is it possible for me to add the m...

  • Casual Listener
  • Hi,   I have a spotify premium family subscription and received a spotify gift card at a recent birthday. Unfortunately, I realized somewhat late that the spotify gift card is not applicable f...
  • LordRollin
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 589 Views
  • 1 replies
  • 0 likes

student discount

I previously had the normal spotify premium but unsubscribed because i found out there is a discount for students. However when i try and resubscribe for the student discount it tells me there is another account with my same student credentials. I on...

  • Newbie
  • I previously had the normal spotify premium but unsubscribed because i found out there is a discount for students. However when i try and resubscribe for the student discount it tells me there is ano...
  • LordRollin
  • Community Legend
  • 70 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 70 Views
  • 1 replies
  • 0 likes

Change the familiar plan

Hello,Look i wanna change my premium familiar plan, i have the plan me+ 3 family persons but i need to change it to me + 2 family persons but i can't see where i can make that.If someone please help me

  • Casual Listener
  • Hello, Look i wanna change my premium familiar plan, i have the plan me+ 3 family persons but i need to change it to me + 2 family persons but i can't see where i can make that. If someone please h...
  • LordRollin
  • Community Legend
  • 128 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 128 Views
  • 3 replies
  • 0 likes

Solved!! Alternate custudy

Hello. With my brother, we would like to take Family Premium account. But our parents are separated, so we live in alternate custody.We past Monday, Tuesday, Wednesday, Thursday and Friday at mother's house, week-end at father's house and holidays ar...

  • Newbie
  • Hello.   With my brother, we would like to take Family Premium account. But our parents are separated, so we live in alternate custody. We past Monday, Tuesday, Wednesday, Thursday and&n...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 118 Views
  • 1 replies
  • 0 likes

Account hacked

My account has been hacked.. i got an mail from spotify today saying that the email on my account has been changed from my email to this email chris.cgp.13@gmail.com (hackers email) i can still log in with facebook but i cant change my password nor m...

  • Newbie
  • My account has been hacked.. i got an mail from spotify today saying that the email on my account has been changed from my email to this email chris.cgp.13@gmail.com (hackers email) i can still ...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! cancel Premium

I would like to cancel my Premium account, but I already paid for the next month, if I cancel now will I be able to use Premium till the end of the charging period

  • Visitor
  • I would like to cancel my Premium account, but I already paid for the next month, if I cancel now will I be able to use Premium till the end of the charging period
  • user-removed
  • Not applicable
  • 141 Views
  • 2 replies
  • 0 likes
  • Premium
  • 141 Views
  • 2 replies
  • 0 likes

Unable to Renew Spotify Student Discount?

Hi, I am trying to get another year of the Student discount for spotify but when I put in my CC info, the "verification" screen afterwards doesn't work, I can't type in my name and school and whatnot. I have been trying to get this discount back for ...

  • Casual Listener
  • Hi, I am trying to get another year of the Student discount for spotify but when I put in my CC info, the "verification" screen afterwards doesn't work, I can't type in my name and school and whatnot...
  • LordRollin
  • Community Legend
  • 272 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 272 Views
  • 3 replies
  • 0 likes

Family Subscription Paused. Payment taken?

Hi Guys My subscription has been paused but you have taken payment (ID available as paid via Paypal). Please advise. Cannot submit via contact form on site as it was down when I last checked and unusable. Please advise/resolve or both ThanksDaren

  • Regular
  • Hi Guys   My subscription has been paused but you have taken payment (ID available as paid via Paypal).   Please advise.   Cannot submit via contact form on site as it was down w...
  • DancingDad
  • Regular
  • 145 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 145 Views
  • 3 replies
  • 0 likes

login issues

I've got some login issues. After my original account got expired I had trouble logging in, I tried the app and the website. My account was active on spotify, but no longer premium. I can see my shared playlists and my buddies can see them too. So I ...

  • Newbie
  • I've got some login issues. After my original account got expired I had trouble logging in, I tried the app and the website. My account was active on spotify, but no longer premium. I can see my shar...
  • kbrooksc
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Other
    Premium
    Security
    Unlimited
  • 81 Views
  • 1 replies
  • 0 likes

My Playlists isnt accessible

I have a playlist, called Paco Pigalle, that i see it but i can't change. And a strange playlist, called Baba is mine now. What is wrong Spotify?

  • Casual Listener
  • I have a playlist, called Paco Pigalle, that i see it but i can't change.  And a strange playlist, called Baba is mine now.  What is wrong Spotify?
  • Maxim
  • Spotify Star
  • 120 Views
  • 3 replies
  • 0 likes
  • Other
    Security
  • 120 Views
  • 3 replies
  • 0 likes

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