All playlists are empty and I can't play songs

[Ilovebots]

Plan

Free

Device

Xiaomi Lite 12 

Operating System

Xiaomi HyperOS 

My Question or Issue

I logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this problem is only in the application. There is no such problem on the website. What should I do to fix my account? I have already reinstalled the app.

[odahviing]

i did everything that u said and still isn't working i don't know what happening.

[sihombre]

This is also happening to be. The solution suggested does not work, maybe it did before but not anymore.


I think the reason is geolocation. I have three devices: work laptop, personal desktop and phone. Because of VPN the geolocation of each device says I'm on three different cities within the same country, and Spotify only works in my work laptop (it uses work VPN and has my correct geolocation)


This issue happened before, and I fixed it by changing the VPN to the same country that my Spotify account is set to, which is where I live. But since a couple of days it does not work anymore, something must have changed on Spotify server side.


@Yodan @OscarDC please reconsider removing this issue as solved, as you can see in the comments the solution provided is not really the solution.

[Punkill]

Still have the problem atm!

[edgarz]

Atill have this issue. Think the mods are dumb. Making a new acc doesnt fix it for me. Just used browser. 😕

[Alex_dsr]

It would be appropriate to remove the "solved" tag because this is clearly not solved for anyone in this thread. It's very misleading and unprofessional

[Kb808]

**bleep**, so you just gonna tell us the same exact thing again? Bro.. with the amount of 💩 you guys don't solve for your users i think it might be time to just switch apps. This is pathetic.

[TDGalea]

So the new account lasted about an hour. Didn't even play any music. And it's now broken too.

I can confirm this isn't strictly geolocation related as I don't use any VPN.

Think I'll be going back to MP3s at this rate.

[Affenpups]

I have the same problems. All mentioned solutions are not resolving the problem. 

Do we need to wait for an update?

[217ffnjux5jwe6mfhn2a]

Hello,

Still i have the same issue on Android, no playlist. On IPhone, Tv with Android and Laptop with Windows i can listen.

So what is the issue, what are you doing there guys?

3 days since i cannot listen, installed, reinstalled, deleted cache, details, nothing worked.

How can this be a good practice or image for Spotify in the world?

Robert

[Talgrund]

It is still not working for me neither (in France). All the playlists (even my liked musics) shows as empty and I can't play any music... It's the same since Monday....

[Bdtms]

The issue where it wouldn't even log me in seems fixed. I was able to login again. But still the same issue where I can't play any music except for music locally on my phone. Android/Germany

[Demoas]

Im not gonna pay for something that does not work. Please fix your app

[lucilavenxoxo]

Does anyone have a solution to this? none of my songs are playing or even exist at this point?? its only on mobile too

[edgarz]

I think the mods would rather pretend its fixed than actually fix it.

[the_zphr]

So turns out i wasnt the only one that started experiencing this...

Seriously Spotify, get your sh*t together and fix your damn servers. I wanted to listen to music, but nah, when attempting to play liked songs, or any song - it auto pauses and quits music player (spotify lite). Checked out the normal Spotify, but this time it doesnt even show songs

Im glad that i stopped paying for this **bleep** years ago, at this point its better to just convert to .mp3 and be done with this sh*t

And of course it works just fine on pc - disappointing...

[zundamon]

yep, time to switch to soundcloud

[El_Guille]

Yeahh, i've done it today, but there's nothing new in SC.... This problem make think about the monopoly of this kind of app/company... Without them we don't have nothing anymore...

[HighSpy]

I'm having the same problem as everyone else here with having tried all recommended solutions.  Something I noticed was I changed my account "nickname" months ago but it is now showing the original name that it was changed from.  Correlation?  Anyone else with this problem change nicknames?

[Hot_amigo]

• All my playlist are gone and it's not working. please!

[the_zphr]

You could just convert youtube songs to mp3 and listen offline - saves battery, data and sounds better (since you dont depend on internet to stream)