Android reset deleted ALL my playlists

[Schuck]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

All my playlists were wiped out when my Android was reset. I have the Spotify playlists on my laptop. How can I copy them from my PC to my Android?

[Billy-J]

Hey @Schuck, thanks for reaching out to the Community!

That’s odd. Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!

[Schuck]

Thank you ! ..... ALL my playlists are back after I reinstalled the App.

[Billy-J]

Hey @Schuck, 

You're welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

[Yordan]

Glad everything's working well now, @Schuck! It's possible that you have accidentally created an additional Spotify account and just happened to log in to it on your phone. This article goes in-depth on how to proceed should the issue come back.

The Community is here if there's anything else you need assistance with.