AndroidAuto - Browse menu shows "no elements"

[rweitzel]

Plan

Premium

Country

Germany

Device

Samsung GalaxyS 8

Operating System

Android 9 (Pie) 

Spotify App Version 

8.4.95.785

AndroidAuto App Version 

4.0.590434-release

My Question or Issue

Hi All, 

The Brows menu in the Spotify App is working fine until I connect my phone to my car's head unit using AndroidAuto or starting AndroidAuto on my phone. When going to Browse and selecting a genre like Pop it does not display any playlists but just a message saying "No elements".

I am 100% sure it worked before. Already tried reinstalling AndroidAuto as well as Spotify, didn't worked out for me. 

Anyone who knows about this or any suggestions what I can try?

Thank you!! 

[Katerina · Accepted solution]

Hey there @rweitzel,

Thanks for reaching out in the Community!

This sounds like the Ongoing Issue described here. If so, keep in mind that our tech teams are currently looking into this. 

In that case, we'd also recommend making sure to add your +VOTE there so you can stay updated with any news we have.

Hope this helps clarify things. Have a lovely day!