Huawei P20 lite
My Question or Issue
My app has been freezing and crashing almost non-stop lately, so please help me:
1. I often have to open Spotify 4 - 6 times because it completely freezes upon tapping the app icon. Sometimes the app opens but I cannot access the Search button or my library because the app then freezes again. It's rinse and repeat and seriously annoying. Sometimes the entire app crashes a few seconds after opening it and my entire phone freezes for a few seconds.
2. I have already had this problem earlier this year:
My app simply closes once I lock my screen. I have tried logging in and out, clearing the cache, force-stopping it, reinstalling it, clean reinstalling it, turning off my phone (...) I checked my phone for possible updates and whether Spotify has the necessary permissions to stay active in the background. Nothing helps. Also I do not use a SD card and I only have one Spotify profile, so I cannot switch. I first reported this problem in March this year. The issue fixed itself after a few weeks, however, it's back and even more annoyingly so. I cannot find help in other threads and do not want to wait another 2 months for the problem to fix itself since I'm paying money for this app.