App overlapping issue

51017509 · 2018-09-05

Plan

Premium

Country

Ireland

Device

Samsung Galaxy 7 Edge

Operating System

Android Oreo (8.0.0)

App version 8.4.68.911 armV7

My Question or Issue

Hello,

Sometime the App just overlap the interface and make it impossible to use.

You can still scroll up or down in the menu but it's just make it not usable.

Closing the App in the task manager fix the issue.

This have happened a few time now.

See screenshot for example.

Thanks,

Jose_M · 2018-09-05

Hey @51017509,

Sorry to hear you're having trouble with this. Does a clean reinstall help? Just follow these steps.

Keep me posted and let me know if there's something else I can help with.

Have a nice day, Jose 🙂

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

51017509 · 2018-09-06

Hello @Jose_M,

Thank you for your reply, I will try and keep you posted if it happen again.

Have a nice day 🙂

Jose_M · 2018-09-06

Perfect! I'm here to help 🙂

/Jose. 💫

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere