Samsung Note 20 Ultra 5G
My Question or Issue
Autoplay doesn't work when on an album or individual single. After song finished it stops. I have tried a fresh install, clearing cache, clearing data, toggling option button within spotify. All with no result. On my previous phone Samsung S9 no issues, can choose to listen to a Single and after the single finished it will auto play songs similar.
Could help with this issue?
Solved! Go to Solution.
Hi there @ryan103,
Thanks for reaching out about this in the Community!
Could you try running a clean reinstall of the app. Follow the steps from this guide exactly. This will assure that all corrupted cache, which may be causing issues is cleared.
Make sure the Autoplay setting is also enabled in the app.
If that doesn't work could you try to start a Song Radio and let us know if that functions normally?
We'll be on the lookout for your reply 🙂
I had tried a full reinstall and the setting made sure it was enabled, but the function wasn't consistent.
I have sorted this auto play function out by going to Apps> battery usage > optimise battery usage > don't optimise app.
After this the function works fine, if the issue occurs again will follow the above.
Thanks for the response!