Blank screen in app

[CoryLesniak]

Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years and am very close to taking my business elsewhere. I have uninstalled the app and reinstalled it with very limited success. If I do this, sometimes it allows me to log in and I can see my play lists. But if I click one I just get a loading wheel infinitely. If I back out of the play list, I get another infinite loading wheel.

[Jordi]

Hi there welcome to the community!

Could you try the steps mentioned in this guide?