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Can't delete empty playlist folder in the new Spotify Android update.

Solved!

Can't delete empty playlist folder in the new Spotify Android update.

Here is my desktop Spotify playlist http://i.imgur.com/S5b3E.jpg and here is my mobile Spotify playlist http://i.imgur.com/B6faU.png Now for some reason or another, I've tried EVERTHING imaginable to try and delete that Timbaland playlist in the bottom of my mobile version. When you click on it, it opens and shows theres a T.I. album in their, and that has no music in it and is non deleteable. So I come to the Spotify community for help! Thanks in advance for any possible solutions!

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64 Replies

Hi, yes in the Android app folder functionality is very limited. If it's not showing in the desktop or web app then it may be something hising in the application or server cache. First step is to try an re-install:

 

Uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):

\Android\data\com.spotify.music
\Android\data\com.spotify.mobile.android.ui

Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.

Once done, go to the play store and install the app again

NB: Official guides for a clean reinstallation here

NB2: You will lose all settings & downloaded playlists

 

 

Once a clean install is done verify if the ghost folder is still showing. If it is then it must be something sitting in the server side. I recommend you contact Spotify Support using the form here and see if they can investigate.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I have the same problem aswell, can you please fix it.


@obiwankederpy wrote:

I have the same problem aswell, can you please fix it.


Can you try the steps I suggested above your post to do a clean install? 


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History


@obiwankederpy wrote:

I have the same problem aswell, can you please fix it.


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I'm having a similar problem. There's an empty folder at the bottom of my list called "worship" I'm unable to move or delete, no matter what I do. Can you please fix it? Thanks so much! 

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