Can't delete offline songs

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Can't delete offline songs

Kompart23
Casual Listener

Hi guys,

 

This is a 2 part problem

 

1. For some reason when I save an album it automatically starts to download.

 

2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon in front of them and also when i put the phone on airplane mode i can still listen to these songs. Its been like this for months now.

 

Does anyone know how to fix this? I've added a screenshot as a visual aid.

Screenshot_2016-05-20-09-45-59.png
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Re: Can't delete offline songs

Daniel
Community Legend
First check that the 'Download' toggle isn't switched on in 'My Music - Songs'.

As for the non-deletion of files, this is something the developers are aware of. Currently the cache is only deleted when the storage capacity reaches 10% free space. This is an issue I've highlighted and I believe they have it on the roadmap to correct at some point.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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2 Replies
Solution!

Re: Can't delete offline songs

Daniel
Community Legend
First check that the 'Download' toggle isn't switched on in 'My Music - Songs'.

As for the non-deletion of files, this is something the developers are aware of. Currently the cache is only deleted when the storage capacity reaches 10% free space. This is an issue I've highlighted and I believe they have it on the roadmap to correct at some point.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Re: Can't delete offline songs

Kompart23
Casual Listener
Wow, the download toggle was switched on for my songs! Thanks so much for
this, the green icon has dissapeared for a lot of the songs! I will watch
to see if the amount of free space becomes more on my phone! thanks :)
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