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Can't delete offline songs

Solved!

Can't delete offline songs

Hi guys,

 

This is a 2 part problem

 

1. For some reason when I save an album it automatically starts to download.

 

2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon in front of them and also when i put the phone on airplane mode i can still listen to these songs. Its been like this for months now.

 

Does anyone know how to fix this? I've added a screenshot as a visual aid.

Screenshot_2016-05-20-09-45-59.png
Reply

Accepted Solutions
Marked as solution

First check that the 'Download' toggle isn't switched on in 'My Music - Songs'.

As for the non-deletion of files, this is something the developers are aware of. Currently the cache is only deleted when the storage capacity reaches 10% free space. This is an issue I've highlighted and I believe they have it on the roadmap to correct at some point.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

2 Replies
Marked as solution

First check that the 'Download' toggle isn't switched on in 'My Music - Songs'.

As for the non-deletion of files, this is something the developers are aware of. Currently the cache is only deleted when the storage capacity reaches 10% free space. This is an issue I've highlighted and I believe they have it on the roadmap to correct at some point.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Wow, the download toggle was switched on for my songs! Thanks so much for
this, the green icon has dissapeared for a lot of the songs! I will watch
to see if the amount of free space becomes more on my phone! thanks 🙂

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