Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Can't follow profiles

Can't follow profiles

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.



2 Replies


this should be possible when you open the library tap in the bottom right-hand corner of your screen and then tap on the photo/pictogram in the top left-hand corner. Did you try this?
Please note: this could vary for the UI free users see, unfortunately, IDK.

Keep rocking 🙂

Hey there @Aice3,


Thanks for posting and welcome to the Community!


We'd recommend first checking this support site article that contains steps on how you can follow your friends or view your profile on a mobile device.


If that doesn't help, it might be a good idea to try a quick reinstall of the app to shake things up. Here's how you can do that.


It'd be really helpful to send us a screenshot of what you see instead if the issue persists even after reinstalling, so we can take a look. Just make sure that it doesn't contain any private or sensitive info.


Let us know how you get on 🙂

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts