Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Failed to connect

Failed to connect

Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work

Reply
8 Replies

I have the samw problems As well. I tried to install the older version but it always says that the file is corrupt.  😞 what to do???  

same problem, but the spotify app icon on my phone is also broken/distorted.

Screenshot_20180722_220114.png

And it failed again after reinstalling the app 3 times, whenever i connect to a wifi it gets this error again evem if i set it to be offline. Dang i hope the devs see this

Same here

Screenshot_20180723_180144.jpg

I know right! and it's really frustrating to have to download all you saved music all over again!

Me too. I already re installed the apps on my phone for many times but still connection fail. However it works just well on my pc

Screenshot_20180723_235734.png

Same problem here. I tried to reinstall, it works for a while. Re download all previously downloaded music. disconnect from wifi and when I woke up. Ola. problem again. this is so frustrating!

Spotify error.jpg

i guess we're going to just reinstall/redownload the songs everyday. 

Suggested posts