Go online to see menu.

Reply
Highlighted

Go online to see menu.

Visitor

Plan

Premium

Country

England

Device

Samsung Galaxy A6 2018 (December)

Operating System

Android 9.0

My Question or Issue

 

Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on premium with the songs downloaded. I don't want to have to reinstall like every other one of these threads suggests because I have 2500 tracks downloaded and that would take a very long time. I would just like a simple fix, I'm fed up of this as I have been having this problem for months, wondering what I'm really paying for. It just randomly works again after ages of saying it normally, but that is after a good 30-60 mins of retrying an getting the same message. All I am trying to do is click on the menu to either like a song or add a liked (and downloaded) already song to a playlist. Please help.

 

Screenshot_20200327-041620_Spotify.jpg
3 Replies
Highlighted

Re: Go online to see menu.

Visitor

Same problem. So sick of not being able to do anything most of the time, and if it does work it's insanely slow.

Looking at posts here it has been a problem for many years. Ridiculous that we aren't getting what we pay for and Spotify don't seem to address the issue.

I have tried uninstalling and reinstalling, phone and app updates, killing app and clearing cache. 

Someone said removing SD card helped but who wants to do that? Grrrrr. 

I have Galaxy S9.

Highlighted

Re: Go online to see menu.

Visitor

Is your storage set to your SD card?  I had the same problem and also have a Galaxy, but the problem seemed to be with the storage setting, once I changed the storage to internal storage I no longer had the problem...except of course when Spotify automatically changes it back to external when I log out and log back in with more more space remaining on my SD card then internal storage...

Re: Go online to see menu.

Visitor

I have the same problem. When I want to see an album or add a track to a playlist, all that usually happens is I see the little green circle spin around, and then it says "Go online to see menu". Well goddamnit, what is that supposed to mean? I am online. I'm in my house and I am connected to wifi. I've tried uninstalling and re-installing and if it helps, it's for no more than an hour. If I were to uninstall and re-install every time I had the problem, I'd be re-installing Spotify 10 times a day. F--k that s--t! What the **bleep** am I paying for? Spotify is a giant steaming pile of garbage and I hate it. I've had this same problem with 3 different Android phones. Maybe it's because I don't have the top-of-the-line $1000 phone? If that's what the problem is, then Spotify is a fraud, because they never told me I need the latest most-expensive phone to run their crappy app. I am one unhappy customer. 

Spotify**bleep**.

 

 

SUGGESTED POSTS