Issues sharing Spotify Canvas to Instagram Story

[Joistick]

Plan

Premium

Country

Argentina

Device

Samsung Galaxy A14

Operating System

Android 13

My Question or Issue

I'm having issues when sharing a song to instagram stories, it shows on the Spotify app but when I try to post it to my Instagram Story it doesn't show the canvas, only the artwork and the name of the song on a solid background. I've cleared the cache on both apps and have also uninstalled/installed both apps, the issue persists. I've attached a short video of the issue

[Joistick]

Hey folks,

We’re always looking for opportunities to enhance the listening experience for both fans and creators. We routinely conduct a number of tests, and some of them may ultimately end up paving the way for our broader user experience, so your feedback on this is greatly appreciated.

In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

The Community is here if there's anything else you need assistance with.

[eramin]

I just signed out, then logged back in and it works. I don't know why.

iOS Spotify v8.8.86.157

[Surfside9620]

What’s the deal? Still not working. 

[idazuraida]

It is fixed for me. Yay! Hope it stays this way.

[Rick_Hendriks]

Nothing has changed. Still not fixed.

[leftprazz]

it’s fixed for me in iOS 17.1 with latest update of spotify yesterday

[vin18]

It's been almost two months and still not working on me

[Lepr0us_]

Finally, it's fixed. I dont know if it is for everyone, but it finally works for me. 

[mrkgeo]

its fixed for me also

[Beef4104]

Suddenly fixed for me on Android. 

[Lucas1975]

Hello, still no solutions? any chance to know when the canvas will be back for instagram?

[MichaelSchiavon]

I'm having a similar problem, when I share the animated canvas on Instagram, it should have the shared music playing normally for the duration of the story, right? That's not happening, the animated canvas only plays the video, without the music audio, was that supposed to happen? Because I've seen somewhere on Instagram a story where there was an animated canvas along with the audio of the song it was displaying, is anyone having this problem and can help me? my version of Spotify premium on Android is 8.8.94.577 and my version of the Instagram app on Android is 311.0.0.32.118

[thaíssinha]

Eu só queria conseguir postar minhas músicas com Canvas em paz. Já tem meses que o meu Instagram tá assim, spotify melhore.

[Ndhraaa]

Same problem here.

[RithvikR]

Still not working here 

[DanielaBra]

Olá,  estamos em Abril.2024, o Spotify Canvas não está funcionando com áudio, foi realizado alguma tratativas sobre?

[robot1232424]

Hey! I try me too as you mamy times and after a while, i realize that It gives problem with photos Canvas, which also correctly uploaded.

But with Videos canvas, no Problem..