I tried playing the video podcast from two different Wi-Fi networks. I disabled cellular data each time to ensure I was connecting via Wi-Fi. In both places I was able to play the JRE video. So one of the networks I was unable to play videos on.
It's hard to say if that's a local network issue (i.e. router setting) or an ISP issue or a Spotify issue. Given that Spotify is the only application that's giving me trouble I'm leaning towards it's a Spotify issue although it could be a local network setting issue. Are there any settings that are required to be set on our router? My roommate mentioned that he only uses IPv6 in his router settings (IPv4 is disabled). Does Spotify not fully support IPv6?
The support for IPv6 is still in testing and its availability might differ between users. We recommend that you enable IPv4 and see if the issue gets resolved then. In the meantime you can also upvote and subscribe to this idea that requests the introduction of IPv6 support for the desktop client. We'll inform on any new developments there, as soon as there are any.
Keep us posted how things work out.
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
Hey guys, I’ve been in touch with express vpn and have found a solution for iOS. Not sure if it works on Android tho. In settings, they directed me to VPN protocol and to switch it from automatic to IKEv2. I can confirm that BOTH audio and video work in the mode. Hope that helps!
For Apple Devices Make sure your VPN is OFF. Your VPN will turn back on automatically at times. On your Apple device go to settings, gen, VPN, click on the blue information icon and turn off VPN on-demand. Your VPN should not auto connect.