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Hey,
Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth.
i did clean uninstall but the problem was not resolved. im using spotify for over 2 months now and never had that kind of problems before.
Premium user since very beginig so no recent changes here if it matters.
Anyone has any idea what could be the source of this problem ?
Solved! Go to Solution.
Please read the guide linked below for details on getting a completely clean install of the Spotify app. This should be the first step and can help resolve issues such as:
- Black screen on startup
- Offline data not storing on SD card
- Random crashes or FC's
- Track degradation or skipping
- Playlists and tracks no longer available
[GUIDE] First step of troubleshooting - Clean Install
Note that there are additional steps to take which the main troubleshooting guide does not cover. If you're still having issues can you confirm your phone model, android version, Spotify app version?
@BOYAR wrote:
Hey,
Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth.
i did clean uninstall but the problem was not resolved. im using spotify for over 2 months now and never had that kind of problems before.
Premium user since very beginig so no recent changes here if it matters.
Anyone has any idea what could be the source of this problem ?
Hey @BOYAR,
Sorry you're having this issue!
Which version of Android are you running? Are you running the stock ROM?
@BOYAR wrote:
Grace, Daniel
im using LG D802 with Android 4.4.2 default version provided by LG.
Spotify app 1.5.0.739
Can you try the clean install guide I suggested?
Why didn't I think of that. Good spot!
Clean Master (as well as other cache cleaning apps) do cause issues as they clean out the 'Cache' surprisingly.
No idea I'm afraid, that's one for the ios forum... I hate Apple 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…