Music

[user-removed]

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

[Jordi]

Hi there and welcome to the community,

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

[user-removed]

I have just tried that and it still won't play any song i choose. It says I have to pay for premium to even remove shuffle now.

[Jordi · Accepted solution]

Hmm, it looks like you are logged in with a different account. That's what is causing the shuffle issue.

Are you sure that you are logged in with the right account?

[user-removed]

Yes im signed in through Facebook and it was working fine last week.

[Jordi]

Does it help when you fill in your Facebook details in the username and password field?

[user-removed]

It just signed me in as the same person.