No Search option on Main menu

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No Search option on Main menu

kartogu
Casual Listener

Hello all!

I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner menu, it appears only one time after login (I did it several times) then, after searching anything, it dissappears again.

I already tried turning off and on phone, take off battery, uninstall and reinstall, checked connection, erase data and cache, and in every try Search option appears only first time y star app and then dissappears again!

I already restarted device when troubleshooting in section B.
Android version 4.1.2
Account Premium 
Space left on your device... 1.10GB 
Space left on your External SD card 2.86GB 
Is your device rooted?I
No
Did you set your external SD card as storage location? No
 Did you manually install an older version before installing the latest version from the Play Store? No 
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?Yes
My mobile Spotify version 3.1.0.1117
My mobile provider and country: Movistar Mexico
My username: kartogu
I'm logging in with Facebook login details.

Thank you in advance 🙂
2 ACCEPTED SOLUTIONS
Solution!

liechtym
Casual Listener

It is happening to me too with the new update. 

 

Spotify version:  3.1.0.1117

Phone: Android Galaxy S3 (SGH-T999)

Android version: 4.3

Country: USA

 

For those who are looking for a temporary fix while spotify irons out this bug, try pressing right above the "Browse" item in the main pullout menu. If you press in the right spot just above "Browse" and just below the Spotify bar, it will bring you to the search feature. This is because the "Search" menu item still exists, but it is hidden behind the top spotify bar. Only a couple pixels are selectable and no text shows whatsover for the search button. 

View solution in original post

Solution!

MattSuda
Rock Star 24
Rock Star 24

Hey guys!

 

Spotify is aware of this problem and they are investigating.

 

Hopefully it will be fixed soon! Thanks for your patience.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

128 Replies

darkshark
Newbie

I've the same problem.

Search bar disappeared all of sudden!

 

Phone: Huawei G700, SO Android 4.2.1

rplatenburg
Newbie
Since 2 days I have the same problem witth the search bar on my samsung s3 smartphone (not on my laptop!). I am also eager to find a solution to this.

TsjerkD
Newbie
Spotify version: 3.1.0.1117
Android version: G750-U10V100R001C00B119
Device: Huawei G750-U10
Country: The Netherlands
Solution!

MattSuda
Rock Star 24
Rock Star 24

Hey guys!

 

Spotify is aware of this problem and they are investigating.

 

Hopefully it will be fixed soon! Thanks for your patience.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

ghostjmf
Music Fan

Its amazing that this is suddenly an 11 page thread when a day ago I could only see a few of the posts.  

 

I also don't appreciate being told Spotify is responding on Twitter since I'm not on Twitter & don't want to be.  Queries made here should get responses here.

 

Also, could anyone responding on behalf of Spotify ID themselves as to their relationship to Spotify?

ghostjmf
Music Fan

Be still my heart it reappeared.  Let's see if it stays.  Let's see if it works!

ghostjmf
Music Fan

Its coming & going.  Repeated out-of-Spotify, back-to-Spotify moves sometimes gets it back.

 

Exasperating, but better than totally-gone.

 

 

I was not asked to upgrade, now or when search initially disappeared.  Nor do I recall seeing a message that Spotify was upgrading.

wolly667
Newbie
Have the same problem...
Latest version of Spotify 3.1.0.1117
Android 4.3
Samsung Galaxy S3

Spotify thinks i'm Offline when Wifi is on,it works only with Mobile Data ...
What can i do ?

cinneman123
Newbie

Same issue here. Restartin the app seems to fix it for one search, then you have to restart again for antoher search.

spaceburglar
Music Fan
Deleted the cache and all data, then logged back into the app. Had the search option for about 5 seconds until I switched to look at My Music ... then reinstalled but this didn't help .... sigh.

cmg2903
Newbie

No search menú

Username: Carlos.mendoza2903

paulbenish21
Newbie
Z30STA100-5/10.3.2.2339

This seems to affect a large number of devices, if not all. Wasn't this supposed to be discovered in the beta?

glaven
Newbie

I also have the issue.

 

Premium Subscriber

Spotify version:  3.1.0.1117

Device: Samsung Galaxy Note 10.1

Android version: 4.1.2

Country: UK

spaceburglar
Music Fan

Mine came back momentarily, then disappeared again (looked as if it literally slipped upwards). KNOCK KNOCK KNOCK Hello Spotify? Are you out there? My latest subscription is about to be paid - do I get a refund while we wait for you to fix this?

juanman555
Newbie
Search option disappeared

Version 3.1.0. 1117
Android 4.2.2
Samsung galaxy S4 GT-I9500
Country Colombia

lawraWeltreich
Gig Goer
  • Version of Spotify you're using.                 3.1.0.1117
  • Version of Android you're using.               4.2.2
  • Phone make/model.                                   GT-S7582L
  • Country your Spotify account is set to.     Costa Rica

aoife00
Newbie
  • Version of Spotify: 3.1.0.1117
  • Version of Android: 4.2.2
  • Phone make/model: Samsung Galaxy Mini SIII  (Model GT-I8200N)
  • Country: Ireland

keremsirin
Newbie
Version of spotify premium: 3.1.0.1117
Version of android: 4.2.2
Phone make/model samsung: gt-i9190
Country Turkey

paramnesiac
Casual Listener

Same issue here.

 

Premium Subscriber

Spotify version:  3.1.0.1117

Phone: Samsung Galaxy S2 (SGH-I727)

Android version: 4.1.2

Country: USA

 

Deleted the cache and all data, then logged back into the app.  Had the search option right up to the point where I started playing a song, expanded the player window, then minimized it.  After that, no Search.

pscrafton
Casual Listener

me too

spotify version 3.1.0.1117

android 4.3

Phone galaxy note 2

country UK

spaceburglar
Music Fan
So Asam can you please give us an update on what Spotify is doing to fix this?
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