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Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.
when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my sd card
there's any way to make the offline songs to get installed in the sd card????
Solved! Go to Solution.
Can you try a clean install again, but this ti me follow the guide linked below as the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!
[COMPLETE GUIDE] How to fix most Android issues
i just solved the problem!!!
the thing was that android MM formatted the sd card like a part of the internal phone's memory so the apps can be moved to it. the problem with this is that you only can move apps (no photos, no videos, no files, no music, etc) so the phone doesn't recognize the sd card as a storage device and then the spotify app didn't gave me the option to move the offline songs to the sd card.
the solution is formatting the sd card as a external storage device, YOU WILL NOT BE ABLE TO MOVE APPS, BUT YOU WILL CAN MOVE ABSOLUTELY EVERYTHING ELSE
thanks you all for your comments and help!