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Avatar of Andre200113
Casual Listener
2018-05-15 10:46 PM

Não consigo ouvir as músicas no modo offline

 

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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-05-16 05:28 AM

Oi @Andre200113, tudo bom?

 

Pode dar mais detalhes por favor?

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Avatar of Andre200113
Casual Listener
2018-05-16 02:57 PM

Sou spotify Premium e não estou conseguindo escutar as músicas que baixei para escutar no modo offline, só consigo escutar as músicas quando estou conecta na internet

 

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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-05-16 06:57 PM

Entendi @Andre200113 -- quando vc baixa, o síbolo da setinha verde fica ativado? Vc segue esses passos abaixo?

 

Para colocar o aplicativo para Android em modo offline manualmente:

  1. Toque em Sua Biblioteca .
  2. Toque em Configurar .
  3. Toque em Reprodução.
  4. Ative a opção Offline.
BittencourtSpotify Star
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Avatar of Andre200113
Casual Listener
2018-05-16 07:20 PM
Sim, fiz todos esses procedimentos
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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-05-16 08:57 PM

Estranho, @Andre200113. Sugiro que reinstale o app então pra ver se resolve!

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Avatar of Andre200113
Casual Listener
2018-05-16 10:16 PM
Já fiz isso duas vezes, vou te que cancelar! Obrigado pela **bleep**,
abraços.
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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-05-17 02:23 AM

Tudo bem @Andre200113, mas se quiser uma útlima tentativa, sugiro entrar em contato com a equipe do SpotifyAjuda diretamente pelo Facebook. Manda um inbox pra eles, que geralmente respondem logo!

 

https://www.facebook.com/SpotifyAjuda/

 

BittencourtSpotify Star
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