Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Latest version of Spotify Android app. Google Pixel 3XL. Google Nest.
My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest and then quickly look at my phone if I wanted to know the song or add it to a playlist. It no longer does that. It shows that it's connected to Nest and the pause button is displayed as it should when playing. So it's connected for me to play, pause, choose a new song etc. It just doesn't update the playing position or show what is playing, it just shows the first song selected and doesn't change from that.
Screenshot shows the view of the first song selected even if several songs have played since
Same here, Android Phone > Google Nest Wifi > Sonos System (Move + Five)
You can see in the attachement in the bottom of the screen, the spotify app as seen from within the sonos app whereas the upper one is the notification pane that shows the spotify app.
I tried resetting spotify and sonos apps, and also restarted the nest wifi but nothing works
If I go to "Now playing" in the Spotify app, I can see which song is playing but the main screen still doesn't update.
same issue with chromecast audio but only on android (pixel 4a). cant even pause songs without the google home app because spotifys interface wont do anything. works fine with the windows client on my laptop tho
Hi folks,
Thanks for reaching out about this here in the Community.
We're aware of this and we're currently investigating it. We recommend heading over this Ongoing Issue thread and adding your +Vote and the required info. You can also Subscribe to it to be on top of any updates, as they'll be shared there.
Apologies for any inconvenience. If you need anything else, we're always a post away.
Cheers.
The thread pointed to us I couldn't upload the screenshot but I had the same issue today, Pixel 4a (5G), Android 11, I deleted and reinstalled the app today and when it opened, the display said the previous session's song was still playing at 14:38 and counting for a 1:38 song.
Hi there @beccacantpark,
Thank you for your reply and for the screenshot.
Can you confirm if you followed these steps when you reinstalled the app? This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.
If you did and that didn't do the trick, we suggest that you try the following:
Keep us posted 🙂
Take care!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…