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Playlists gone.

Solved!

Playlists gone.

Corina1989
Hi.
I have just purchased a new android phone. I have just downloaded Spotify on to my phone but all my playlists are gone. Is there anyway to get them back? Also I had to sign up for premium again. Is it going to charge me for my old account and the one I just signed up for?
Thanks
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Accepted Solutions
Marked as solution

kynesthetic

That's odd. I don't the reason behind this, but I would email support@spotify.com and you should also be able to restore your playlists in the settings.

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3 Replies

Joe

It sounds like you managed to create a new account instead of logging into your existing one so yes, you will be charged twice. I suggest you contact spotify using the contact form and they should be able to help sort this out.

Corina1989
Hi.

I did use my original log in but so be it.
Thank you.
Marked as solution

kynesthetic

That's odd. I don't the reason behind this, but I would email support@spotify.com and you should also be able to restore your playlists in the settings.

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