Announcements

Help Wizard

Step 1

NEXT STEP

Problem with spotify on mobile

Problem with spotify on mobile

I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work.

Any ideas what the issue may be here?

Reply
1 Reply

Hi. Is it possible you signed in using the wrong credentials? Spotify makes it pretty easy to log in with an email address instead of a username or vice-versa. Try logging out then back in.

 

If that doesn't work, check to see what you Subscription Status shows on your account overview.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random