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Problem with spotify on mobile

Problem with spotify on mobile

I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work.

Any ideas what the issue may be here?

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1 Reply

Hi. Is it possible you signed in using the wrong credentials? Spotify makes it pretty easy to log in with an email address instead of a username or vice-versa. Try logging out then back in.

 

If that doesn't work, check to see what you Subscription Status shows on your account overview.

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