Rewind & Fast Forward Disabled on Lock Screen

[Vidimus]

Plan

Free

Country

USA

Device

Samsung Galaxy A71 5G

Operating System

Android 11

Hello!

As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.

I've already tried:

• Clear cache / storage
• Log out and back in
• Full reinstall

Now, the reinstall did work - BRIEFLY. The next time I opened Spotify after the clean reinstall, it went back to having the same problem. Reinstalling Spotify every time I wish to use it is bonkers, so any permanent solutions would be wonderful.

I've attached a screenshot of my lock screen. Please also note the widget is not able to identify what I'm listening to anymore. The podcast name says "unknown"  no matter what I play. This might be related to my problem.

Thank you for the help! Sorry if this is the wrong forum (._. )

Lex

PS, this posting system on mobile is impossible. After attempting to submit, then fixing the highlighted errors, it wouldn't let me post for 5 minutes thinking I had already submitted a new topic.

[NWJF]

Strangely, after updating to Android 12 /oneUI 4.0 the feature has returned to my galaxy s10+

I assume this has nothing to do with any effort on Spotifys part. 

[Vidimus]

Finally! Android 12.0 fixed it.

[Evil_Noah]

Dealing with the same issue here recently after updating my phone for the first time in so many years. Thanks to you I find out the stupid facewidget was the problem this whole time. What is with these busted features? Anyway, thank you so mucho.