Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and similar settings show they are unavailable. I have uninstalled and reinstalled with no luck. What can I do to resolve the issue?
Solved! Go to Solution.
Hey @jjones6993!
I know that you already fixed the issue by reinstalling the app but I just wanted to let you know that the reason why those settings are grayed out is because you're using Spotify Connect and playing music on another device.
Here's an answer about the music quality used while using Spotify Connect.
Hope this helps 🙂
Uninstalled app and removed all devices on a PC. Reinstalled on phone and the it fixed the issue.
Hey @jjones6993!
I know that you already fixed the issue by reinstalling the app but I just wanted to let you know that the reason why those settings are grayed out is because you're using Spotify Connect and playing music on another device.
Here's an answer about the music quality used while using Spotify Connect.
Hope this helps 🙂
It shows the weakness of humanity that this same lack of decent app design still exists almost 5 years later.
It is really tiresome to be subjected to "the best app available" that really isnt that good at all. I play talking heads a lot these days as were on a road to nowhere as it seems...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…