Shuffle Play

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Shuffle Play

Teaching29
Casual Listener

Plan

Free

Country

 United States

Device

Moto E

Operating System

Android

 

My Question or Issue

 I would like to get rid of shuffle play on my phone and I can't do it. There is literally no shuffle icon that I can click on. Hoever on my laptop, I have the option to turn off shuffle. Why are two experienes different?

And is it possible to turn off shuffle, I spoke to a represenative and they say that it can't be turn off and when I asked why, no answer. I am trying to understand why there isn't an option to turn off shuffle. Any insider info would be helpful. Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Shuffle Play

Rock Star 7
Rock Star 7

Hey @Teaching29,

 

Thanks for reaching out. Welcome to the community!

 

With Spotify free on mobile, any playlist with the Shuffle icon icon_shuffle_only.png can only be played in shuffle order. However, playlists without the shuffle icon can be played in any order, allowing you to pick individual songs, and skip as much as you like.

 

If you'd like the option to listen to every playlist on the Spotify mobile app without shuffle, you'll need to upgrade to Premium.

 

For more information, check out the "Spotify free on mobile" support article.

 

Let me know if you have any questions. Happy listening :)

NoahRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: Shuffle Play

Rock Star 7
Rock Star 7

Hey @Teaching29,

 

Thanks for reaching out. Welcome to the community!

 

With Spotify free on mobile, any playlist with the Shuffle icon icon_shuffle_only.png can only be played in shuffle order. However, playlists without the shuffle icon can be played in any order, allowing you to pick individual songs, and skip as much as you like.

 

If you'd like the option to listen to every playlist on the Spotify mobile app without shuffle, you'll need to upgrade to Premium.

 

For more information, check out the "Spotify free on mobile" support article.

 

Let me know if you have any questions. Happy listening :)

NoahRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Shuffle Play

Teaching29
Casual Listener
Thank you!

Re: Shuffle Play

Rock Star 7
Rock Star 7

Hey @Teaching29,

 

You're welcome! Just give me a shout if anything else comes up :)

 

spotify:user:spotify:playlist:2PXdUld4Ueio2pHcB6sM8j:small

NoahRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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