Shuffle not working properly

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Shuffle not working properly

Visitor

 

Plan

Premium

 

Country

United States

Device

Moto

Operating System

Android

 

My Question or Issue

When I press shuffle one random song plays from my list and then another random song not from my playlist plays on repeat for about 10 more times before my normal songs start to play again.

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Re: Shuffle not working properly

Moderator
Moderator

Hey @Fearthepanda,

 

Welcome to the Spotify Community and thanks for reaching out about this here.

 

It'd be useful to read this support site article and follow the relevant steps listed in it to see whether Spotify works properly as a result. 

 

You can also try and perform a clean reinstall of the app in order to start with a brand-new version of it and see whether the playback issues you previously experienced are gone as a result.

 

Take a look at this Spotify answer to find out how the clean reinstall procedure works for your device and operating system. 

 

Hope you'll find this info useful. Let us know if there's anything else we can help with!

MarioModerator
Help others find this answer and click "Accept as Solution".
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"There's more to living than only surviving." - Dexter Holland

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1 Reply
Highlighted
Solution!

Re: Shuffle not working properly

Moderator
Moderator

Hey @Fearthepanda,

 

Welcome to the Spotify Community and thanks for reaching out about this here.

 

It'd be useful to read this support site article and follow the relevant steps listed in it to see whether Spotify works properly as a result. 

 

You can also try and perform a clean reinstall of the app in order to start with a brand-new version of it and see whether the playback issues you previously experienced are gone as a result.

 

Take a look at this Spotify answer to find out how the clean reinstall procedure works for your device and operating system. 

 

Hope you'll find this info useful. Let us know if there's anything else we can help with!

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland

View solution in original post

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