Songs keep randomly stopping and skipping to the next song

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Songs keep randomly stopping and skipping to the next song

hellobrybry
Newbie

Hello,

 

I have a Samsung Galaxy S5.  Spotify has been amazing for a month.  I pretty much only use an online playlist on random.  

All of a sudden today, it seems like I can't get through one song without it skipping out of the blue to the next song.

Ive uninstalled and reinstalled, taken out the battery, and it's still going on.

Spotify keeps sending me the same auto response email telling me to come here.  

 

what do I do??

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Re: Songs keep randomly stopping and skipping to the next song

zevee
Casual Listener
I finally ended up asking Spotify support and they told me that all I have
to do is format my SD card for my phone and from then on it started
working. I don't know if it's the drivers used to run the SD card or maybe
just the new update I installed from Samsung but one of those two was
causing the problem and once I formatted my SD card everything started
working just fine.

Just back up your SD card's files on your computer and then from your
phone, there should be an option to format it. For some strange reason, it
worked for me. See if it works for you. If not, get in touch with Spotofy
support. They mentioned that there were other solutions but since that one
worked for me, I didn't need to ask for more.

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Re: Songs keep randomly stopping and skipping to the next song

slickb17
Casual Listener

I'm having the same issue. It's not a network issue since I'm having this happen in offline mode. 

 

Some of th ethings I did include:

1- Un-synch my playlist and re-download to my device. 

2- Remove individual track from playlist and re-add

3- Move track position in downloaded playlist

4- Scroll manually through track to force app to play at later point after skip area.

5- Delete all filles and app data from App Settings and then re-downloaded playlists

 

Options 1 through 4 did nothing to resolve issue in my case.

Option 5 fixed this for me. Most likely this was caused by a caching issue, where the track likely cached itself to your device while network connection was iffy. 

 

Hope this solution works for the rest of you. 

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Re: Songs keep randomly stopping and skipping to the next song

JensTheViking
Newbie

I have Huawei Honor 8 Lite / Android and just recently sptoify has started skipping songs and pausing and replaying erradically. Everytime I put the phone in my pocket the skippidi skipiddidip **bleep** starts and when I get it out the screen is lit and the app is visible.

 

Edit: Well **bleep**, it was my headphones that were causing havoc. They died completely and I got new ones and there are no more problems. I would think it had something to do with the mic and some sort of a voice rec program going haywire together...meh!

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63 Replies
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Re: Songs keep randomly stopping and skipping to the next song

zevee
Casual Listener
I really hope someone can fix this quick because it looks like we're not the only ones with this problem. I have the same problem. I'm using a Samsung Galaxy S4 though. I wonder if it's something to do with the Galaxy series because I don't get this problem when I use it on my computer.
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Re: Songs keep randomly stopping and skipping to the next song

katerinarodrigu
Casual Listener
Im also having that same problem my music keeps skipping and stops playing fix this now cause this is ridiculous seriously im paying ten bucks a damm month to listen to all my music and with this last update its not even possible
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Re: Songs keep randomly stopping and skipping to the next song

slowbrohime
Music Fan

I, too, am having this problem as of two updates ago. It' been like this for about two weeks now. Music stops, songs skip like I'm using an old CD player and went over a bump - just abruptly stopping/changing to the next song. I've also noticed VERY clear and sudden changes in song quality while streaming, it's a bit jarring.

 

I have a Samsung Galaxy S4. I'm in the Phoenix, AZ area, and I'm using T-Mobile.

 

I have tried the following:

 

Restart phone 

Clear data

Uninstall and reinstall

Lower streaming quality

 

I've noticed this seems to only happen on streamed songs.. downloaded ones are OK. Everything was fine until the update that changed the 'Your Music' section 😞

 

Edit: Wifi works fine.. It seems to either be a) streaming over T-Mobile or b) how Spotify handles streaming/slow connections/whatever has changed in a recent update. Can past and future repliers include their mobile carrier to see if there's a trend?

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Re: Songs keep randomly stopping and skipping to the next song

Obisun
Newbie
I'm in the same boat as the rest of you.

Phone: Galaxy S4
Carrier : Tmobile (4G LTE)
City: Phoenix

I just installed the app on my phone, payed for premium access and can barely get through 1 song when it skips and then advances to the next song.

Very annoying.
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Re: Songs keep randomly stopping and skipping to the next song

slowbrohime
Music Fan

Bump.. still having this problem. Two reports of the Phoenix area now.

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Re: Songs keep randomly stopping and skipping to the next song

mallen
Newbie

Seriously, Spotify people - is anything going to be done about this??? 

 

Why should we all be paying $10/month if we can't even listen to an entire song??

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Re: Songs keep randomly stopping and skipping to the next song

dannyzabolotny
Newbie

I'm also getting this issue on my iPhone 5s. I'm also in the Phoenix/Scottsdale area on T-Mobile. Maybe it's a T-Mobile data issue? Seems like the other two Phoenix users here have the same problem on Android phones. I don't have this problem when using wifi.

 

It really is annoying though, I was just driving and the songs just kept skipping and pausing, just like a bad CD player. The constant quality shifting is really annoying too. 

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Re: Songs keep randomly stopping and skipping to the next song

bigchillrob
Newbie

My girlfriend and I are also having this problem on our LGMS769's using T-obile in the Los Angeles area. It's infuriating that an app we're paying for is more or less useless.

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Re: Songs keep randomly stopping and skipping to the next song

neurula
Casual Listener

Adding another voice to the mix, looks like I'm experiencing the same problem..

Location: Tempe/Phoenix, AZ

Samsung Galaxy S3

T-Mobile 4G LTE

 

I've noticed this happening - songs randomly skipping 2-4 songs in a row.. or if I actually try and skip a song it just resets to the start of the same song. I mostly listen to Spotify on my phone (bluetooth car stereo) when I'm driving to work. This problem is so annoying!

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