Spotify connect doesn't work correctly

[szumi]

Hi
I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi network. Denon works correctly, BT, NFC, internet radio OK.

[Daniel · Accepted solution]

Can you try using the desktop beta and see if it shows up on that? can you see if there's updated firmware for the denon as I suspect the issue is with the hardware, not Spotify

[szumi · Accepted solution]

Thanks for aswar. This can be correct way. I can't see on my desktop denon too. I see on the list note3 and this computer nothing more. That's interesting becouse denon fully operating in the network. Internet radio is working, ip ok. I had denon update last week but problem with visibility was also before update. Problem started 2weeks ago

[szumi · Accepted solution]

The issue is not with spotify. You are right. I did nothing and now i see denon on desktop and phone. I have to chech my wifi configuration or ask denon about solution. Thanks.